What are the responsibilities and job description for the WORKFLOW COORDINATOR - CHARLOTTE, NC position at Canteen?
Position Title: WORKFLOW COORDINATOR - CHARLOTTE, NC
Pay 7
Reports To: Customer Service Director
Growth. Opportunity. Excellence.
Canteen sets the national standard for excellence in automated retail, and EVERY segment of our business is thriving. We employ the best team in the industry and their dedication, collaboration and passion fuels our growth. YOU bring the enthusiasm, customer service and commitment; we’ll supply the opportunity and innovation. TOGETHER we’ll continue to transform the micro-market, dining, coffee and vending industry.
Come grow with us. We are Canteen.
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Click here to view the step-by-step instructions to refer a friend to this position.
Job Summary
Workflow Coordinator position for our Canteen Field Relations Dept based at of our corporate headquarters in Charlotte, NC.
The Workflow Coordinator will be responsible for handling the team mailbox and routing incoming work to the appropriate leads. This position requires accuracy and paying attention to details, the ability to prioritize and is deadline and quality driven. This role is responsible for adhering to department established processes and standards.
Positions at this location require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this location will be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.
Key Responsibilities:
- Monitor a team Outlook mailbox
- Analyze emails and determine the appropriate resource to handle the request
- Code, track and route incoming emails/tasks to the appropriate team/leads for completion
- Assist with dept reporting
- Perform other related duties and assist with special projects as assigned
Preferred Qualifications:
Associate’s Degree
3 years experience in professional corporate environment
Ability to multi-task and handle a high volume of incoming emails
Excellent Communication and Verbal skills
Attention to detail and accuracy are a must
Ability to prioritize tasks, projects and workflow data
Proficiency in Outlook and Excel a must
Must be priority driven to meet tight deadlines and the ability to work with minimal direction
Apply to Canteen today!
Canteen is a member of Compass Group USA
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)
Associates a Canteen are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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