What are the responsibilities and job description for the Human Resources Manager position at CAPA?
About Us
Our Mission
CAPA enriches lives by cultivating and nurturing the arts, spreading an appreciation that can be felt in hearts, minds and the economy of our communities.
Our Vision: Columbus is a national destination for living, breathing art.
The Columbus Association for the Performing Arts (CAPA) was formed in 1969 to save the historic Ohio Theatre (Columbus) from the wrecking ball. After the theatre was saved, CAPA renovated the magnificent 1928 movie palace to its original glory. It was then that CAPA became the leaders in theatre rehabilitation and downtown redevelopment. Since then, CAPA has adopted Columbus Palace Theatre and Southern Theatre, and manages the Riffe Center Theatres, the Shubert Theatre in New Haven, CT, and the Lincoln Theatre.
One unique aspect of CAPA is its shared service business model, offering personalized back-office services to local arts organizations. While each agreement is tailored to fit each organizations needs, some of these services include marketing, ticketing, management, operations, finance, publicity, human resources, IT, and development. CAPA's shared services partners include: American Public Gardens Association (APGA), the Contemporary Theatre, Columbus Cultural Leadership Consortium (CCLC), the Columbus Symphony Orchestra (CSO), the Drexel Theatre, Franklin Park Conservatory and Botanical Gardens, Leadership Columbus, the Lincoln Theatre, Opera Columbus, the Jeanne B. McCoy Community Center for the Arts and Hinson Amphitheater, the Shubert Theatre, and the Short North Stage.
Since its inception in 1969, CAPA has achieved international recognition for the diversity of the performing arts and entertainment programming it presents, the dramatic restoration of historic theatres, excellence in facility management, and positive contributions to the quality of life in downtown Columbus.
Primary Function
The Human Resources Manager oversees the day-to-day human resources functions for CAPA and for the companies where CAPA provides this function as part of its shared services agreement (CSO, Contemporary, Friends of the Drexel, Short North Stage, and the McCoy Center for the Arts). This position collaborates closely with the Director of Human Resources supporting the recruitment, performance management, employee relations, and benefits functions. This is a hybrid position. The salary range for this role is $65,000 - $75,000.
Duties and Responsibilities
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Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
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Serves as the HR representative in meetings and co-leads the Engagement Committee to plan workplace events and establish programs that enhance employees work life experience.
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Maintains knowledge of trends, best practices, regulatory changes, and recent technologies in human resources, talent management, and employment law.
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Handles employment-related inquiries from employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
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Participate in investigation and resolution of ongoing staff relations issues, anticipate problems, and develop, recommend, and initiate appropriate steps for resolution.
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Supports Performance Management program by assisting managers with employee coaching and counseling, maintaining current job descriptions, and coordinating the annual evaluation program.
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Completes exit letters and exit interviews.
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Writes, updates, and interprets CAPA policies and procedures, including those contained in the Employee Handbook.
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Administers Workers Compensation, Disability, and FMLA programs including the Employers validation of claims.
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Coordinates new hire orientation program, including the completion of necessary paperwork.
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OSHA reporting
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Ensures CAPA is compliant with HIPPA, Affordable Care Act, and all other laws that regulate Health Insurance coverage.
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Communicates regularly with staff, providing timely updates on HR topics via CAPA connect.
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Assists with Benefits Administration functions for all health insurance plans including open enrollment and answering employee questions.
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Develops and administers creative wellness initiatives as part of CAPAs Wellness Program.
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Works closely with other HR staff members to identify and establish innovative programs that improve the overall HR functions for CAPA and its shared services organizations; completes department projects as assigned.
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Provides payroll backup when necessary.
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Review and make recommendations for improvement of policies, procedures, and practices on human resource matters. Communicate changes in human resources policies and procedures and ensure proper compliance.
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Performs other duties as assigned and demonstrates a focus on serving the employees of CAPA and its shared services organizations.
Knowledge, Skills, and Abilities
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Excellent verbal and written communication skills.
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Strong Analytical and critical thinking skills.
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Skill in writing and interpreting policies.
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Ability to work with a high degree of professionalism and confidentiality.
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Ability to collaborate effectively with employees of various backgrounds at all levels of the organization.
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Trusted and approachable leader
Education & Experience
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Bachelor's degree in human resources, Business or related major
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At least 3-5 years of previous experience as an HR Supervisor or Manager
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Demonstrated ability to lead, mentor, and coach a diverse employee population.
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Demonstrated knowledge of federal, state, and local employment laws
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Proficient in Microsoft Office programs, ADP, and HRIS systems.
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Strong organizational and interpersonal skills.
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HR certification preferred.
CAPA's EEO Statement
The Columbus Association for the Performing Arts (CAPA) is an Equal Opportunity Employer. CAPA does not discriminate in its employment decisions on the basis of race, religion, color, national origin, sex, pregnancy, lactation status, gender identity or expression, sexual orientation, age, disability, veteran or military status, genetic information, or any other protected status.
CAPA's Diversity & Inclusion Statement
CAPA believes in the power of diversity - we can only achieve our vision to make Columbus a destination for living, breathing art when we include everyone. CAPA is committed to presenting art that brings people from all backgrounds together to experience the transformative power of the arts. In the same spirit that we celebrate the many forms of performance art on our stages, we value, appreciate, and celebrate all human beings in our community.
CAPA recognizes that there are cultural and systemic barriers that prevent complete inclusivity and equity. CAPA's Diversity and Inclusion commitment is to progressively and continuously work to identify those barriers and intentionally adapt our practices, demonstrate our efforts, and measure the results to promote inclusion and equity.
Salary : $65,000 - $75,000
