Night Guest Laundry Attend-PT-102020

The Night Guest Laundry Attendant ("NGLA") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The NGLA is responsible for assisting guests overnight, including checking in and checking guests out in accordance with company guidelines and procedures. The NGLA is responsible for completing all laundry responsibilities, answering phones, and ensuring that safety and security procedures are in place in accordance with company guidelines and standards.

Watch A Day in the Life video for Night Guest Laundry Attendant, https://vimeo.com/showcase/5180017/video/347336392

MAJOR / KEY JOB DUTIES

• Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
• Job function to include assisting guests overnight, checking in and checking guests out in accordance with company guidelines and procedures.
• Job functions to include processing all laundry in compliance with company standards. This includes but is not limited to treating for stains, washing, drying and folding linens, terry, blankets, bedspreads, mattresspads and shower curtains.
• Job functions to include processing all dishware in compliance with company standards. This includes but is not limited to washing, drying and packaging.
• Job function to include stocking all housekeeping carts, cart rooms and laundry with appropriate product to ensure that PAR levels are maintained through the entire building, in compliance with company standards.
• Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
• Job function to include setting up and maintaining the grab and go breakfast in accordance with company standards.
• Job function to include periodic daily tours of the property to inspect for cleanliness and maintenance in accordance with standards.
• Compliance with all company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.

OTHER DUTIES

• Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
• Responsible for maintaining overall hotel cleanliness.
• And any other duties as requested by the management team.