What are the responsibilities and job description for the Personal Banker I - Metro position at Capital City Bank?
Personal Banker - Capital City Bank - More than your bank. Your banker.
Sign-on Bonus:
- $300 sign on at time of hire
- $200 retention bonus after 90 days
- $200 retention bonus at 6 months
- $300 bonus at one year of employment
Hours:
Monday - Friday 8:00 a.m. - 5:00 p.m.
General Summary:
Responsible for selling, cross-selling and referring Bank products and services. Provides excellent client service, including a wide range of client inquiries or concerns either through direct personal action or referral to the appropriate department.
All associates at Capital City Bank have access to confidential client information, and must practice discretion at all times
Principal Duties and Responsibilities:
Sells and processes new demand and time deposit accounts.
Provides client with information on Bank products and services, rates, service charges, restrictions and other relevant account information.
Prepares paperwork for opening new accounts, orders checks and Debit/ATM cards, and provides materials needed.
Researches and resolves problems and responds to client inquiries on account status.
Cross sells other Bank services and refers clients to other departments, as appropriate.
Keeps informed of changes in bank services and procedures.
Assists in other areas of the Bank during peak business hours, when needed.
May participate in outside sales calls with existing or prospective clients, if desired.
Employer determines the essential functions of the job.
All associates must understand and adhere to the non-negotiable Banker Standards and commit to practicing SGNNT at all times. Associates will consistently follow policies and procedures as established by Capital City Bank, with department managers setting the standard.
Associated Duties:
Provides additional support to manager and department colleagues.
Completes all assigned/required Bank training within established timelines.
Knowledge, Skills and Abilities (KSAs) Required:
The following KSAs are usually acquired through education and on-the-job training and 2 years experience:
1. Excellent interpersonal skills.
2. Proficiency in data entry/typing.
3. Use and knowledge of standard office equipment.
4. Must be knowledgeable and familiar with PCs.
5. Ability to apply initiative and work with little supervision.
6. The ability to exercise sound and reasonable judgment.
7. Sales experience is preferable, particularly in cross-marketing products
and services.
Education:
1. Minimum, high school diploma or equivalent. Relevant experience may substitute for the education requirement. Some college preferred.
2. Successful completion of in-house training program or other approved training program.
Working Conditions:
1. Lobby/professional environment.
2. High client traffic area.
3. Must be able to sit for long periods.
4. Occasional travel for job-related meetings.
Capital City Bank associates are our greatest asset. We offer the following benefits:
*Medical, Dental and Vision *Life Insurance *401(k) with Matching *Flexible Spending Accounts *Tuition Assistance *Stock Purchase *Discounts on Products and Services
EOE/Protected Veterans/Disabled/Drug Free
The above declarations are not intended to be an “all-inclusive” list of the duties and responsibilities of the job described nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT. This job description does not restrict Capital City Bank from the ability to assign, reassign or eliminate duties and responsibilities of this job at any time. This job description describes the current assignment of essential functions. These functions may change at any time as the needs of the Bank or department change or for other reasons deemed appropriate.
Experience
Required- Please indicate your work experience
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
