Patient Throughput Coordinator RN

Overview

Position #:  11975

• Facilitates patients through the health care system to include pre-admission through post discharge coordination of care, resources and services utilizing the nursing process, resulting in a shorter length of stay and earlier discharges.
• Monitors and coordinates the patient plan of care to enhance the timeliness of patient care decisions and throughput and to enhance care quality and efficiency and ensure efficient resource utilization.
• Identifies and removes barriers to progression of the plan of care for each patient.
• Collaborates with physicians, nurses and other health care workers to manage the patient transition to the next level of care. Serves as the central information source for third party payers, communicating the plan of care, medical necessity, and gaining approval for post discharge care. Through the use of evidence-based criteria, assists the physicians in ensuring the appropriate level of care for each patient.

Responsibilities

• Follows up with and intervenes regarding delays in discharge, attends IDR’s on their dedicated campus, and is the overall collector of patient information regarding throughput. Works closely with interdisciplinary care team members including but not limited to logistics, floor staff, LIP’s, Care Management, Therapy Departments, Administration, Nursing Unit Leadership, and others.
• Oversees the patient flow process in its entirety and ensures completion of tasks resulting in a shorter length of stay and earlier discharges.
• Provides daily operational oversight and decision making of patient flow throughout Capital Health by collaborating with Patient Access, LIPs, Unit Management and Staff, Ancillary Department Staff, Care Management, Logistic Department staff and other areas as needed to assess, plan, and implements patient flow activities to promote patient and customer satisfaction.
• Collaborates with physician, case manager, and bed-tracking to ensure timely coordination of discharge and transfer. Communicates and collaborates with physicians regarding transfer and discharge orders. Assists primary Staff RN, as needed, regarding outstanding issues related to patient transfer and discharge.
• Assesses patient status and acuity to facilitate the efficient movement of patients through the hospital system by prioritizing inpatient admissions, critical care admissions, and internal or external transfers.
• Serves as an expert clinical resource for patient placement by ensuring smooth functioning of the Logistics Center process to reduce wait times and avoid unnecessary movements of patients. Serves as contact for bed management as it relates to admissions.
• Ensures throughput on units and compliance with transfer process through management of people and process. Delegates tasks appropriately and employs resources as needed to ensure high quality and efficient care related to patient flow.
• Identifies and anticipates barriers to discharge and patient flow activities and works to ensure throughput in ED, inpatient units and compliance with transfer process through management of people, metrics and process improvement.
• Manages patient flow using Logistic Dashboard data, rounding, and daily metrics.
• Communicates openly and effectively by providing ongoing education to the health care team on the overall patient flow strategy on rationale for patient placement.
• Uses effective and appropriate communication styles with patients, significant others, visitors, staff and professional colleagues. Promotes team momentum, enthusiasm, and pride.
• Performs other duties as assigned.

Requirements

• Graduate of accredited school of nursing. BSN preferred.
• Four years of experience in an acute care setting. Previous Telemetry experience required. Critical Care experience preferred.
• Possesses computer skills, including data input into multiple systems, working knowledge of windows based applications such as Microsoft Office.
• Strong verbal and written communication skills.
• Excellent customer service orientation skills necessary to communicate effectively and utilize effective conflict resolution and negotiation skills to support a cohesive multidisciplinary team and ensure optimal patient outcomes.
• Critical thinking, logic and reasoning skills to address complex situations.
• Demonstrates responsiveness to needs of patients, other care team members, and self.

• Continuous physical demands include: Sitting , Standing , Walking , Carry objects , Keyboard use/repetitive motion
• Lifting Floor to Waist 25 lbs. Lifting Waist Level and Above 25 lbs.

Our Network

Effective September 7, all employees and medical staff at all Capital Health locations will be required to be vaccinated or subject to weekly testing, as required by the Governor of New Jersey's recent Executive Order 252.