What are the responsibilities and job description for the Contracts Manager position at Capital One?
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Contracts Manager
As a Contract Manager, you’ll draft and negotiate complex contracts with third parties for the purpose of procuring goods and services, empowering us to Change Banking for Good. Capital One fosters a collaborative environment that values and rewards insight, creative thinking, group problem solving, intellectual curiosity, and a growth-minded spirit. You’ll partner with internal business resources and stakeholders to bring procurement resources, tools, methodologies and judgment to business units to get the right deal with the right third party. To be successful in this role, you must possess exceptional written and oral communication skills coupled with an ability to manage a high volume workload in a fast-paced, dynamic environment.
Key responsibilities and skills include:
Transaction Assessment and Planning: You’ll work closely with business associates and internal stakeholders to understand the nature of the deal, synthesize complex issues, determine risks, and craft a right-sized approach in accordance with our standards and guidelines. As the central point of contact for each transaction, you’ll need exceptional leadership and organizational skills to negotiate and execute deals within business and ESM timelines.
Drafting: You’ll secure the appropriate terms (terms and conditions, price, deliverables, service level agreements, etc.) for each contract given business needs and risk. Creativity in drafting and confidence in right-sizing deal terms are critical.
Negotiation: You’ll be responsible for planning, communicating and executing a negotiation strategy in a timely manner, being flexible to changing circumstances, and delivering excellent results while maintaining a customer-focused attitude. Problem-solving and critical thinking skills are a must.
Communication: Fellow associates, leadership at all levels of the organization, and third parties will expect you to communicate effectively. You’ll need to explain risks clearly in various contracting scenarios, with an ability to determine which risks are truly material in each transaction.
Collaboration: In addition to working independently, you’ll also collaborate with our diverse ESM team, stakeholders, and business points of contact and use your influence to guide these partners towards the best outcome.
Strategic Advice: Serving as a subject matter expert on Capital One’s contracting policies, you should understand and be able to explain what we do and why we do it. By identifying and minimizing risks and proposing creative, customized paths forward, you’ll play a crucial role in helping Capital One bring ingenuity, simplicity, and humanity to banking.
Basic Qualifications:
• Bachelor's Degree or Military experience
• At least 4 years of direct experience drafting or negotiating contracts
Preferred Qualifications:
• Juris Doctorate
• Procurement, Legal and/or Supply Chain experience
• 5-7 years of experience in Legal, negotiation and/or contracts
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
