What are the responsibilities and job description for the Manager, Project Manager, EP Shared Services position at Capital One?
As a Project Manager for Capital One’s Shared Operations Support team within Enterprise Payments, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role you will work closely with key stakeholders to deliver results that will have a direct impact on the company. You will work with smart, talented people who will challenge you to excel.
In this specific role, you’ll be responsible for providing project management support for the top initiatives in Enterprise Payments. The ideal candidate would be a dedicated, disciplined, and high energy project management professional who excels in a team environment. This professional will have excellent communication skills, an acute attention to detail, a keen ability to multitask, and an ability to adapt to change quickly in a fast-paced environment. Additionally, the ideal candidate will possess a high level of self-awareness, a passion for technology and a curiosity for how things work.
General Responsibilities:
Individual contributor through leading complex, cross-team projects that have a direct impact on the company
Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
Identifying ways to improve, streamline business processes and projects
Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation
Ensure projects, process and programs are being documented appropriately to mitigate risk and proactively partner with Audit and the second line
Manage and oversee projects in a complex dynamic environment, revising needs to meet changing requirements, including change control
Leverage problem solving and influencing skills to ensure project are deliver on intent
Partner and collaborate cross-functionally with key stakeholders to provide strategic and tactical thought partnership to effectively drive project delivery
Exhibit strong influencing skills to effectively drive program efforts
Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
Demonstrate strong communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels to manage, inform and influence outcomes
The candidate should have:
Strong project / program and process management skills
Strong communication, relationship-building, and collaboration skills
Strong problem solving and influencing skills
Basic Qualifications:
High school diploma, GED or equivalent certification
At least 2 years of experience in Project Management, Chief of Staff, or Process Management experience
Preferred Qualifications:
Bachelor's degree or military experience
PMP, Lean, Agile or Six Sigma certification
5 years of Project Management experience
1 year of experience using Jira or Confluence
At this time, Capital One will not sponsor a new applicant for employment authorization for this position
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
