Ext. Floating Lead Job Description/Posting - Captioning

Job Posting: Floating Lead Captioning

Number of positions: 1 Day flex

Location: Glendale, CA

Hours: Flexible, but generally 12:00pm 8:30pm, Monday - Friday

Wage: Regular hourly wage negotiable dependent on demonstrated experience, plus lead differential of $1.25 added during Lead shifts (at least 20 hours of the week)

The Floating Captioning Lead

Are you a talented, experienced closed captioner and audio transcriptionist looking for growth opportunities at a company that truly makes a difference in the lives of millions of people across the world? Do you enjoy diving into a bundle of tasks, prioritizing them, and getting files out the door? Would you like the opportunity to assist with leading a team of editors across the country while gaining project coordination and management skills? The desire to explore emerging career paths in the exciting landscape of media accessibility at a company that prioritizes job security and promoting from within?

Well, we want you to work with us at Captionmax! Our Floating Captioning Leads transcribe, edit, fact-check, and apply various writing and network styles to closed captioning and subtitling files for network television, streaming services, corporate, web, and other prerecorded video content part of the week and assist supervisory staff with leading the team the other portion of the week. Our team makes dialogue, music, and sound effects accessible to the Deaf and hard of hearing audience, in addition to the millions of Americans who prefer to watch video content with captions and subtitles turned on.

Our Floating Lead role is an in-office position designed for experienced captioners with paid, thorough training in our house styles. We provide a stable and exciting career path in the media production industry for those who love to make a difference with other fun and passionate people! Our dedicated Prerecorded Captioning team includes long-tenured employees who have been with our company for 20 years.

The Company

For over 30 years, Captionmax has brought inclusive accessibility to tens of millions of individuals around the world. We provide closed captioning for prerecorded media and real-time events, subtitling and localization services, video description, and specialized scripts. Our clients range from the biggest names in media and entertainment, to large corporations, educational institutions, and government entities.

The Culture & Benefits

We are trusted, creative, curious, and passionate people who care deeply about our teammates and the work we do. Captionmax offers a variety of benefits to full-time employees, including a choice of three healthcare plans, 401k with matching contributions, PTO and paid sick time. We hold a casual dress code and modern office environment with badged access, offering free coffee 24 hours a day at our branch in Glendale, California.

Job security and stability is something we take seriously at Captionmax, and were proud to boast a team filled with long-tenured employeessome have been with us for over 20 years! WE LOVE TO PROMOTE FROM WITHIN! Many of our technical operation specialists, production leads, supervisors, department managers, project coordinators, and project managers started their careers as Caption Editors and Captioning Leads.

The Role

The Floating Lead role requires: previous experience as a Caption Editor/Captioner/Timed Text Operator/Transcriber in a media production company. Willingness and ability to lead others; assist in scheduling, client communication, and staff training. Strong organizational and time management skills. Ability to multitask, prioritize, and complete production and administrative tasks amid distractions and interruptions. Customer service-oriented communication skills and approachability a plus. Previous leadership experience is not requiredthis role is designed to help grow those skills and set you on a path beyond standard caption editing.

A BA or BS degree in English, Communications, Journalism, Broadcasting, TV/Film Production, or Linguistics is helpful for this role, but dont sweat it if you dont have one. Were more interested in your skill set and natural abilities.

The Duties & Responsibilities

• Oversight of Caption Editors on designated Lead shifts
• Provide production and administrative support to California Production Manager
• Effective troubleshooting to ensure staffs work is completed as scheduled, including assistance with videos and files and rearranging schedules as necessary due to project issues or absences.
• Use of Ooona Translation Manager to monitor staff and (re)schedule resources as necessary to ensure timely completion of tasks as indicated by internal deadlines.
• Work closely with project management and coordination teams to ensure client and scheduling needs are met.
• Client communication and response as needed, including email, fielding phone calls, and delivering files.
• Assist production supervisors and leads with performance goals and training of Caption Editors as required.
• Assist with departmental initiatives as assigned.
• Handling last-minute captioning jobs and revisions.
• Perform Caption Editor duties at appropriate tier level when not performing Lead duties.

Interested? Wed love to hear from you! Please visit the Captionmax website to apply: https://captionmax.com/about-us/careers/

Phone, fax, and mailed applications not considered--apply through website only. Equal Opportunity Employer. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.