Sales Manager - Alma

Car City - Orbit Leasing - Reliable Auto Finance
Alma, MI Full Time
POSTED ON 7/23/2022 CLOSED ON 10/14/2022

Job Posting for Sales Manager - Alma at Car City - Orbit Leasing - Reliable Auto Finance

 
Position: Sales Manager
Company and Location: Alma, Michigan
Total Compensation (Base/Salary/Bonus) : $85,000 - $105,000
 
Since 1997, Car City has been Michigan and northern Indiana’s trusted source for quality used vehicles. Car City helps individuals seamlessly finance the vehicle they need—regardless of credit—in a welcoming, judgement-free environment.
Rooted deeply in family values and over 100 employees strong, Car City has grown across Michigan and northern Indiana.
 
Over 80% of our employees have been with us for 3 years with the average length of employment at 8 years!  We celebrate 5, 10, 15 year work anniversaries frequently. 
 
Voted as one of West Michigan’s Best and Brightest companies to work for!
 
We proudly offer employees a comprehensive wage and benefit program, including: 
Medical, Dental, Vision, Supplemental Insurance including Term Life, STD, Paid Time Off, Paid Holidays (Major Holidays Off), 401K with a 20% contribution match, Employee Vehicle Purchase Program, Discounted Tuition, and Various Corporate Affiliated Discounts.     
 
 
Special features of being a Sales Manager:
  • Be the first point of contact for customer disputes and concerns.
  • Plan and direct activities such as sales promotions, coordinating with other out-lots, collaborate with colleagues and supervisors to exchange selling strategies or marketing information.
  • Prepare sales contracts for orders obtained and submit orders for processing; including title transfers and procurement. Maintain customer records, using manual and automated systems.
  • Direct and coordinate activities of staff concerning sales, service or distribution of vehicles. Manage staff, preparing work schedules and assigning specific duties.
  • Overseeing facility maintenance, signs and flag placement, grounds, lawn care, and other facility needs.
  • Provides documentation for maintenance logbooks and repair orders.
  • Confer with other supervisors regarding significant maintenance needed or major customer dissatisfaction.
  • Enforce company policies, goals, ethics, and procedures, conferring with leadership and HR.
  • Determine staffing requirements, and assist with interviewing, hiring and training of new employees.
  • Be the liaison between maintenance and the customer regarding service issues and recommends proper course of action.
  • Conducts inquiries about customer service issues; outsources appropriately based on needs and vendor qualifications.
  • Inspect work performed to ensure that it meets specifications and established standards.
  • Ensure maintenance meets standards to ensure the highest quality of work for our vehicles and our customer’s vehicles.
  • Comply with state and federal laws for vehicle sales and financing.
 
Requirements/Qualifications:
  • 2 years’ experience in Sales and/or Customer Service.
  • Ability to lift 25-30 lbs.
  • Valid MI driver’s license and a good driving record.
  • Exceptional interpersonal communication including verbal, written and phone skills.
  • Basic computer skills.
  • Ability to prepare customer paperwork as needed using basic math and administrative skills.
  • Maintain high standards of professionalism, integrity, ethics, and equality in management style.
  • Ability to work 1st Shift, Saturdays included, and 50 hours weekly, late nights.
  • Aptitude to deal diplomatically with difficult customers or situations.
  • Able to maintain high levels of multi-tasking in an organized manner.
  • Self-motivated with a high degree of problem solving and critical thinking skills.
  • Ability to undergo a criminal history records check and motor vehicle report (MVR).
  • Ability to pass screening and submit to an initial drug test.
 
We Highly Value These Skills & Qualifications:
  • Strong Communication Skills.
  • Professional
  • Motivated
 
Equal Employment Opportunities:
We are an equal opportunity employer and prohibits discrimination based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy, childbirth, or related conditions), gender identity and expression, age, disability, citizenship, sexual orientation, military service, genetic information, and any other characteristic protected by law. In addition, We are committed to taking affirmative action to employ and to advance in employment individuals regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy, childbirth, or related conditions), gender identity and expression, age, marital status, disability, citizenship, sexual orientation, military service, and genetic information; and to base all employment decisions only on valid job requirements.

Disclaimer:
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Pre-employment screening including background check.

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