Tech Ops Intern

Working at the intersection of hardware, software, and molecular science, we are committed to delivering on the promise of 3D printing, enabling commercial customers to go beyond basic prototyping to 3D manufacturing. Our company is built on the idea that when diverse fields of study come together, we are able to solve challenging problems. We have grand dreams to build technology that will influence industries around the world. You will be joining a diverse team with a dynamic culture, where team success is as important as celebrating individual contributions. As a TechOps Intern, you will be primarily responsible for supporting Carbon employees with day-to-day needs. You will be assisting with hardware setup and maintenance, troubleshooting and providing technical guidance. This role will be reporting to our Senior Staff TechOps Engineer of Technical Operations and will be located in Redwood City, CA. This position is onsite.  Responsibilities: ●Installation and maintenance of on-site IT equipment (e.g. employee systems, accessories, and audio/video systems) ●Act as the primary point of contact for other interns ●Assist and resolve IT tickets ●Contribute documentation to company knowledge base ●Participate with the IT onboarding process ●Diagnose and resolve hardware and software issues Required Skills: ●Familiarity with using Dell and/or Mac laptops ●Experience with using Windows and MacOS ●Familiarity with Google apps, such as Gmail/Calendar/Chat/Sheets/Docs ●Attention to detail with following documented procedures ●Comfortable creating documentation for non-technical audience ●Interest in learning new tools and technologies By clicking the “APPLY FOR THIS JOB” button and submitting your job application, you agree you have reviewed the complete Privacy Notice for Employees, Independent Contractors and Job Applicants, which explains the categories of personal information we collect about you, the purposes for which the categories of personal information shall be used and your rights with respect to our use of such personal Information.