Turn Team Member

POSITION: Turn Team Member (temporary/seasonal)

COMPENSATION: Hourly / Non-Exempt / Non-Benefit Eligible

SUMMARY

Student housing turns typically last 10-21 days, where hundreds of students are moving out of a single community just days before a fresh crop is moving back in.

Each day you will be assigned a list of areas or units that needs some level of attention. Projects can include assisting with unit trash outs, groundskeeping, assisting maintenance with HVAC or preventative maintenance projects, furniture assembly and installation, and helping residents on move-in day.

RESPONSIBILITIES (Including but not limited to):

• Furniture Installation – when furniture arrives at a property during turn it is often all hands-on deck to unload, deliver, install, and clean up. If you are on furniture installation you must be physically able to lift 50 pounds or more and can operate smaller tools like allen wrenches for assembling the furniture. Usually, jobs will be broken up into delivery, assembly, and clean-up, but you may end up doing all three.

• Groundskeeping - property beautification is often put on the back burner during turn but remains a critical aspect day-to-day operations for the community. This can include picking up trash around the exterior of the buildings, landscaping (mowing, edging, trimming bushes, planting flowers), walking hallways and common areas, emptying trash bins, etc.

• Housekeeping - along the same lines as groundskeeping, our team may be short-handed on cleaning during turn. Housekeeping could include sweeping and mopping floors, wiping down common areas and fitness equipment, cleaning offices and bathrooms, floor treatments, or shampooing carpets. These are necessary services that every community needs to maintain during turn.

• Move-in Day Assistance – residents and families often need help to get moved in as quickly as possible, and we want to assist them with this. If you are assigned to help residents move in, then you’ll have to be extra careful with their personal items. You will be interacting directly with our customers so you must be friendly and respectful at all times and report any incidences or complaints to the Community Manager immediately.

• Maintenance Assistance – During turn, the maintenance team may need help with their punch lists (changing light bulbs, replacing air filters, smoke detector batteries, etc.), minor repairs (replacing a garbage disposal), major repairs (new HVAC condenser installation), painting touch up in units or common areas, preventative maintenance projects (testing emergency systems, inspecting boilers, cleaning compactor rooms, maintaining common areas), or any type of project where the maintenance team needs an extra hand.

• Occupied bedrooms will only be entered when accompanied by an on-site team member. All interactions with residents and their families and guests should be limited and professional at all times.

• All necessary equipment will be provided to you by the onsite manager. Be sure to stay hydrated especially when working outside. Always use proper safety equipment and protect yourself from the elements, this can be as simple as wearing gloves and a hat when outside.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member is frequently required to stand; walk; reach with hands and arms, and stoop, or squat. The Team Member is often required to sit. The Team Member must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.