What are the responsibilities and job description for the Business Office Manager position at Care Dental?
Job Description: Office Manager (Bilingual - English/Spanish) at Care Dental, Moorpark, California
Care Dental is a reputable dental clinic located in Moorpark, California, committed to providing exceptional oral healthcare services to our patients. We are currently seeking an experienced and dynamic individual to join our team as an Office Manager. The ideal candidate will possess excellent organizational and managerial skills, with a strong background in office management and financial treatment planning. Fluency in both English and Spanish is a requirement for this position.
Responsibilities:
- Oversee the day-to-day operations of the dental office, ensuring efficient workflow and excellent patient care.
- Manage the front desk operations, including appointment scheduling, patient registration, and insurance verification.
- Supervise and support office staff, fostering a positive and collaborative work environment.
- Coordinate and maintain patient records, ensuring accuracy and confidentiality.
- Utilize dental software systems effectively to manage patient information, treatment plans, and billing procedures.
- Handle financial aspects of the practice, including treatment planning, insurance claims, and patient billing.
- Collaborate with the clinical team to optimize patient scheduling, treatment sequencing, and case acceptance.
- Implement and enforce office policies and procedures to maintain compliance with industry regulations.
- Resolve patient concerns and complaints promptly and professionally, ensuring a high level of patient satisfaction.
- Stay updated on industry trends, new technologies, and best practices related to office management and patient care.
Qualifications:
- Proven experience as an Office Manager, preferably in a dental setting.
- Demonstrated knowledge of dental office operations, including appointment scheduling, billing, and insurance procedures.
- Proficiency in dental software systems and electronic health records management.
- Strong financial acumen and experience in treatment planning and financial arrangements.
- Excellent interpersonal and communication skills, with the ability to effectively interact with patients, staff, and vendors.
- Bilingual fluency in English and Spanish is essential.
- Exceptional organizational skills and attention to detail.
- Ability to multitask, prioritize responsibilities, and meet deadlines.
- Proficiency in Microsoft Office Suite (Word, Excel, and Outlook).
- Familiarity with dental terminology and procedures.
Joining our team at Care Dental provides an opportunity to contribute to a thriving dental practice that values patient care and employee well-being. If you are a motivated and experienced Office Manager with a passion for delivering exceptional service, we encourage you to apply.
To apply, please submit your resume, along with a cover letter outlining your relevant experience and your salary expectations.
Job Types: Full-time, Part-time
Pay: $27.00 - $30.77 per hour
Benefits:
- Dental insurance
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Moorpark, CA 93021: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $27 - $31