Communication Specialist

Care Dimensions was founded in 1978 as Hospice of the North Shore and was one of the nation’s first hospice programs. We have evolved from a small, all-volunteer agency and today we are the largest hospice in Massachusetts with a staff of more than 700 and 500 volunteers. In 2019, we cared for 5,639 hospice patients and more than 1570 palliative care patients.  We serve an average of 958 hospice patients and 600 palliative care patients each day.

Summary:

Reporting to the Senior Director of Marketing, the Communications Specialist is responsible for promoting and marketing the services of Care Dimensions. The Communications Specialist will oversee the strategic development, writing, and production of various Care Dimensions materials, including but not limited to news releases, newsletters, feature articles, web content, internal communications, marketing collateral, social media, and other projects to support the needs of internal departments and strategic initiatives, and to promote the company’s services.

 An integral member of the marketing department, this individual plays a critical role in implementing and coordinating the many facets of Care Dimensions marketing, media relations, and communication initiatives with the goals of increasing awareness of Care Dimensions and its mission. This position requires a thorough knowledge of public relations, advertising, marketing, social media and external communications, and the ability to work well with multiple departments, media outlets and community groups. Additionally, this position requires the ability to work independently to meet deadlines, complete multiple projects and effectively manage numerous interruptions.

 What You'll Bring:

• Bachelor’s degree required, preferably in communications, business, marketing or English.
• Minimum five years public relations, marketing, or community relations experience, with demonstrated ability to plan and write marketing and communication materials that align with the company’s strategic objectives, organize special events, work with the media and pitch stories manage the writing and production of print and e-newsletters, and build relationships with all levels of the organization.
• Excellent writing, editing, and interpersonal communication skills.
• Experience with layout and design, photography, video production, web development, and familiarity with social media platforms and web and email integration with social media functionality strongly preferred.
• Detail oriented and organized, able to think strategically, define priorities and establish actionable timelines.
• Works well independently with minimal guidance, takes initiative and collaborates effectively with supervisors and other team members.
• Computer literate with Windows and Microsoft Office environment. Working knowledge of Adobe InDesign, Illustrator, and Photoshop, and content management systems is preferred