Next Program Director

    Staff Supervision, Training and Evaluation 

• Lead, guide, and supervise Next program staff (via root cause analysis and day-to-day feedback) in the areas of service delivery, programmatic and fiscal goal accomplishments and contract compliance.
• Oversee service delivery activities including program model implementation, individual and team budget management, programmatic process and procedures, and individual and team goal achievement.
• Manage staff recruiting, screening and interviewing in assigned area in conjunction with HR.
• Conduct monthly check-ins and performance appraisals, seeking feedback and input from partners, host sites and customers to ensure high quality customer service.

    Policy Review and Accountability 

• Ensure unit, global, fund source and state policies are current and reviewed annually with staff.  

• Evaluate processes and procedures and consult with other assigned staff to develop and implement appropriate modifications, with Director level approval. 

    Strategic Partnerships 

• Lead co-location responsibilities within Next, such as serving on Leadership Team and subcommittees, attend staff meetings and training opportunities, and adhere to WSW policies and procedures.  

• Coordinate with partner leadership to foster collaboration on Center-based staffing responsibilities. May assist in writing a proposal in response to a Request for Proposal from a fund source. 

• Collaborate with Next Careers Consortium (NCC) agency leadership and fiscal team on budget development. Monitor approved budgets and expenditures.

• Lead team through preparation of monitoring, hosting monitors, and responding to monitoring reports. Ensure satisfactory results from monitoring visits for contract compliance. 

    Program Model/Budget/Implementation, Performance and Reporting 

• Lead team in attaining contracted and internal program goals on a daily, monthly, quarterly and annual basis.  

• Oversee implementation for program staff, including direct individual practitioner and team caseload activities, according to a contract’s scope of work.  

• Approve applicant registration packets for program participation and coordinate outreach activities.

• Create an environment that values and promotes diversity, equity, and inclusion among staff, partners, and customers and ensure EEO requirements are met.

• Manage office needs such as office scheduling, communication, safety and maintenance.
   

General Leadership Competencies – Level 2

• Ability to manage staff from various agencies, and the ability to make decisions on behalf of the team with guidance from Directors and Partners.

• Be an inspirational, goal-driven and highly professional leader who strives to lead transformation, flex with changes and partnership within an organization. 

• Demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment. 

• Hold highly defined conflict management skills with proven examples of navigating resolution, negotiating and coaching techniques which foster understanding and compromise. 

• Knowledge of targeted recruitment strategies and social media/email campaigns related to recruiting. 

• Ability to lead and work remotely, managing hybrid teams 

• Engage customers from various virtual, and social media platforms.  

• Understanding of the change management process, and the ability to guide staff through change effectively. 

• Ability to establish accountability through clearly defined expectations while creating room for innovation and creativity to take place within the team. 
   

• Integrity: Stay true to our mission, purpose, and vision; act in harmony with our beliefs and values; gain trust while respecting boundaries; keep commitments, hold ourselves and others accountable. 
• Courage: Take smart risks and challenge status quo; challenge actions inconsistent with organization’s values; speak up, even when uncomfortable; perform heroic actions advocating for those the organization serves. 
• Generosity: Extend hospitality, appreciation, and have dedication to serve others; seek what is best for the organization rather than self; act humbly; treat everyone with kindness and dignity. 
• Visionary: Embrace an entrepreneurial spirit; pioneer new ideas and demonstrate curiosity; embrace failure to break boundaries and learn rapidly; be willing to do things differently; adapt and stay nimble by finding time to simplify.
• Leadership: Humbly guide and lead others to make a positive difference; contribute to the larger good; share knowledge; commit self and others to professional growth; be a life-long learner; engage in open, honest communication. 
• Excellence: Perform with integrity to ensure accurate and competent results with a positive impact; extend beyond minimum expectations; consider other points of view; think critically and problem solve by identifying root causes; show unity through teamwork.

• High School Diploma or equivalent 

• Experience in Workforce Development, Business Administration, Human Resources, Public Administration, Social Services, or related field.  

• Supervisory experience in sales, recruitment, human resources, employment training, education or other related business fields.  

• Requires use of: Microsoft Word, Excel, PowerPoint, Outlook, LinkedIn, Facebook, Constant Contact and other business-related networking applications, as appropriate. 

• Requires flexibility in working some evening and/or weekend hours. 

• Must be able to work in a culturally diverse and fast-paced environment and demonstrate a commitment to diversity, equity and cultural competency. 

• A degree in Public Administration, Organizational Development, Organizational Leadership, Human Resources, Management, Business Administration. 

• Over 2 years of experience in workforce development 

• Over 2 years of supervisory experience in employment training, education or other related business.   

• A proven ability to develop a network of employment training and job placement resources with the private sector. 

• Project Management and Program Implementation experience.  

• Leading health care package, including medical with both F.S.A. and H.S.A. options, dental, and vision
• Basic Life and AD&D Insurance, Short Term Disability, and Long Term Disability Insurance
• Voluntary/supplemental group term life insurance, group AD&D insurance, hospital indemnity coverage, accident coverage, critical illness coverage, legal coverage, and identity theft coverage
• 403(b) Retirement Plan with a leading employer discretionary contribution
• Paid Vacation (accrue 12 hours/month), Sick (accrue 8 hours/month), Bereavement (1 week), Jury Duty and Military Leave
• 11 Paid Holidays, plus additional Floating Holiday and Birthday Holiday
• Cell Phone Reimbursement Allowance, Home Internet Reimbursement Allowance and Personal Development Reimbursement Allowances
• Tuition Reimbursement program and a qualified employer for the Federal Loan Forgiveness Program

Job: Next Program Director
Primary Location: Vancouver, WA
Salary: Full salary range: $71,000 to $107,000. Well qualified candidates may offered up to 80,000 Annually (DOE)
Recruitment Closing Date: Open until filled - The hiring authority reserves the right to make hiring decisions and/or close this posting at any time. Interested applicants are encouraged to apply early.