Are you ready to help participants increase their employability and reach their desired employment outcomes? As a Job Readiness Coach, that's just what you'll do.
A collaborator. An inspirational leader. An entrepreneur. Someone who is driven to do heart-work and provide performance excellence, with integrity. A successful Refugee and Immigrant Job Readiness Coach is dedicated to delivering personalized support services to people and businesses in need.
The Job Readiness Coach’s key responsibility is to provide job readiness/career coaching and create service plans for participants to increase employability and competitiveness for available and desired jobs. Job Readiness Coaches will work in partnership with Case Managers to help participants successfully move through their program and achieve employment outcomes.The stability of this position depends upon individual and organizational performance and goal attainment.
In other words, Career Path Services is looking for a Job Readiness Coach in Spokane to join our team, to be an ambassador of hope.
Career Path Services values the power of diversity and endeavors to build upon this vital strength. We are passionate about building and sustaining an inclusive and equitable working environment for all of our staff and customers. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We are committed to attracting, recruiting, retaining and advancing a diverse team that is responsive to the needs of our diverse clients.
This is a hybrid position from our Spokane office. Ideal candidate will be bi-lingual in either Russian and/or Ukrainian. This position is temporary, ending 6/30/23, with the possibility of the position becoming permanent (pending government program funding).
ABOUT THE JOB
The major responsibilities of this position include, but are not limited to:
- Conducts participant outreach and recruitment into agency-designed and/or approved Job Readiness workshops and weekly Career Coaching.
- Creates and maintains monthly calendar of Job Readiness and Career Coaching workshops/sessions.
- Conducts job readiness and career coaching orientation, conducts additional career exploration, work-skill, and employment barrier assessments and updates participant service plan as needed.
- Develops job readiness and career coaching goals.
- Schedules and facilitates core agency-designed job readiness workshops and career coaching clubs. Updates and creates new career coaching curriculum to align with industry best practices.
- Connects participants to local professionals and businesses to provide mentoring, informational interviews and job shadowing opportunities within career interests and/or high-demand occupations.
- Meets with participants (virtually or in-person) weekly or as frequently as needed to ensure participant progress is taking place.
- Orients the participant on next steps, including any ongoing mentoring relationships the participant will maintain beyond Career Coaching.
CORE COMPETENCIES
We look for individuals who exhibit our organizational core competencies and who have the knowledge of, or ability to learn the key technical competencies and skills for this job.
Technical Competencies and Skills
- Ability to develop excellent customer relationships as well as assess needs, meet standards for service and evaluate customer satisfaction.
- Ability to develop course curriculum and assess for program success.
- Ability to provide workforce readiness training and support such as resume development, job interviewing skills, and job preparation.
- Exceptional communication and writing skills
- Advocacy and coaching skills that are compassionate and non-judgmental.
- Ability to organize individual work tasks and outcomes and meet deadlines.
- Effective problem-solving and conflict resolution skills.
- Embrace technology, good working knowledge of office machine technology, ability to learn new software.
- Ability to work remotely and engage customers from various virtual and tele platforms.
Organizational Core Values
- Integrity: Stay true to our mission, purpose, and vision; act in harmony with our beliefs and values; gain trust while respecting boundaries; keep commitments, hold ourselves and others accountable.
- Courage: Take smart risks and challenge status quo; challenge actions inconsistent with organization’s values; speak up, even when uncomfortable; perform heroic actions advocating for those the organization serves.
- Generosity: Extend hospitality, appreciation, and have dedication to serve others; seek what is best for the organization rather than self; act humbly; treat everyone with kindness and dignity.
- Visionary: Embrace an entrepreneurial spirit; pioneer new ideas and demonstrate curiosity; embrace failure to break boundaries and learn rapidly; be willing to do things differently; adapt and stay nimble by finding time to simplify.
- Leadership: Humbly guide and lead others to make a positive difference; contribute to the larger good; share knowledge; commit self and others to professional growth; be a life-long learner; engage in open, honest communication.
- Excellence: Perform with integrity to ensure accurate and competent results with a positive impact; extend beyond minimum expectations; consider other points of view; think critically and problem solve by identifying root causes; show unity through teamwork.
EXPERIENCE/POSITION REQUIREMENTS
Required
- High School Diploma or GED.
- Minimum one-year of experience working with workforce development, social services, job placement, job development, sales, job coaching, employment and training, or related field.
- Experience teaching/facilitation, curriculum development, and adult learning.
- Experience in resume development, teaching job interviewing and job preparation skills
- Use of Microsoft Word, Excel, PowerPoint, Outlook; LinkedIn, and other business-related networking applications, as appropriate.
- Must be able to work in a culturally diverse and fast-paced environment and demonstrate a commitment to diversity, equity and cultural competency.
Preferred
- Strong preference for a candidate who is bi-lingual in either Russian and/or Ukrainian.
- A Bachelor’s Degree in: Business Administration, Human Resources, Social Work, Communication, Workforce Development, Psychology, or Sociology. Appropriate work experience may be substituted for the education requirement.
- Certified Workforce Development Professional (CWDP).
- Demonstrated success working in a performance based system and one-year of experience working with employers, job placement, job development, sales, workforce development, job coaching, employment, and training.
- Demonstrated success working with people from a variety of backgrounds which may include disabilities, criminal history, homeless, family violence, poverty etc.
- Experience in public speaking and presentations to a diverse community.
BENEFITS
In the spirit of generosity for our employees, we have developed a leading benefit package to attract employees, take care of them while working for us, and to ensure they can in turn take care of their families:
- Leading health care package, including medical with both F.S.A. and H.S.A. options, dental, and vision
- Basic Life and AD&D Insurance, Short Term Disability, and Long Term Disability Insurance
- Voluntary/supplemental group term life insurance, group AD&D insurance, hospital indemnity coverage, accident coverage, critical illness coverage, legal coverage, and identity theft coverage
- 403(b) Retirement Plan with a leading employer discretionary contribution
- Paid Vacation (accrue 12 hours/month), Sick (accrue 8 hours/month), Bereavement (1 week), Jury Duty and Military Leave
- 11 Paid Holidays, including Floating Holiday and Birthday Holiday
- Cell Phone Reimbursement Allowance, Home Internet Reimbursement Allowance and Personal Development Reimbursement Allowances
- Tuition Reimbursement program and a qualified employer for the Federal Loan Forgiveness Program
ABOUT CAREER PATH SERVICES
Career Path Services is a workforce development and employment training 501(c)3 nonprofit headquartered in Spokane, WA. As an organization, we pride ourselves in being a part of our community and truly enriching the community we work in. We value our diverse team-based environments while recognizing the creativity and initiative of individuals. Career Path Services is committed to honoring our employees' service to our mission and values by providing continuous training and development opportunities. We have been honored to be named a top 50 Best Nonprofits to Work For by the Nonprofit Times seven years in a row, and are more than proud of our employees who make this happen. Our amazing employees make us a great place to work because of their high character and competence.
Career Path Services is an equal opportunity employer. Auxiliary aids and services are available upon request to persons of disability. TTY relay 1-800-833-6388.
Empowering People. Enhancing Workforce. Enriching Communities.
Career Path Services is following physical distancing directives from state and local governments to combat the spread of COVID-19. Career Path Services employees will work remotely until it is safe to return to the office. Onsite work will vary for each position and will be discussed with candidates during the interview process.
Job: Job Readiness Coach
Primary Location: Hybrid Remote in Spokane
Salary: Full Range $51,000-78,000. Well qualified candidates may be offered starting salaries up to $57,750, DOE.
Recruitment Closing Date: 4/4/23 - The hiring authority reserves the right to make hiring decisions and/or close this posting at any time. Interested applicants are encouraged to apply early.