What are the responsibilities and job description for the Practice Assistant position at Caremount?
Essential Duties and Responsibilities (including but not limited to the following):
• Complete the Check-In process utilizing Phreesia Pre-Visit, In-Office Mobile, Pad and Dashboard in that order
• Collect patient copays and payments at the time of service
• Verify and update patient account information including obtaining signatures on all financial forms and waivers according to Front Desk policy and procedures.
• Provide quality Customer Service to the patients and visitors courteously and promptly.
• Works routinely with the Insurance Verification team to maintain knowledge of Insurance and to ensure accuracy of information is being entered.
• Follow the Cash Security policy and procedures according to CAREMOUNT MEDICAL guidelines.
• Maintains work area and patient waiting room routinely and in a neat and orderly manner.
• Maintain knowledge of individual physicians scheduling requirements and preferences.
• Uphold a professional image and environment at the front desk within CAREMOUNT MEDICAL.
• Provide patient support and respond to requests for information in a courteous and timely manner.
• Performs related work as required.
Qualifications and Education:
High School Graduate and minimum of two years’ experience in Customer experience, preferably in a medical practice environment.
Full COVID-19 vaccination is an essential requirement of this role. CareMount will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.
All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. CareMount is an EO employer – M/F/Veteran/Disability