What are the responsibilities and job description for the Supervisor of Operations position at CarepathRx?
CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services.
Job Details:
The Supervisor of Operations is responsible for leading, organizing, and supervising processes and daily workflow for the operation team List 4 and Refill Technicians.
Responsibilities
* Serve as the point of contact for all questions or issues related to the admissions process.
* Perform quality audits, evaluate performance, and assist with group and individual training to employees.
* Assist in the development and implementation of training manuals.
* Develop and implement policies and procedures relating to pharmacy operations and professional practice standards.
* Provide reports, statistics, and status to management.
* Identify gaps or improvements in processes, recommend solutions and implement changes.
* Other projects assigned by Manager.
* Manage workload effectively to ensure department is meeting performance standards.
* Develop the skills that support effective leadership.
* Participate in setting team goals, monitoring progress, measuring success, and rewarding achievements.
* Expedite prescription processing by performing all duties necessary and allowable, by policy or law
* Verify insurance for limits and parameters of policy.
* Input required patient and prescription information into system.
* Update Sales Staff with pertinent information.
* Complete order set up.
* Communicate with physician's office to request chart notes, lab results or Rx clarifications.
Skills & Abilities
* Knowledge of standard medical terminology
* Meet any continuing education requirements of the company's clinical program, as defined within the company's policy and procedures
* Ability to handle challenging situations in a professional and proficient manner utilizing available resources and critical thinking skills
* Ability to learn quickly, solve problems, and make decisions that promote a positive impact on patient care and internal pharmacy operations.
* Demonstrate excellent verbal, presentation, and written communication skills
* Demonstrate proficiency in the use of MS Office software, which includes Excel, Word, and Outlook
* Participate and perform other duties as assigned my leadership
* Competency:
* Excellent computer skills
* Knowledge of medical terminology.
* Ability to work cooperatively and be a liaison between departments when needed Able to handle multiple tasks in a stressful environment
* Stay updated with product costs and price increases.
* Demonstrate and provide leadership
* Professional appearance and demeanor
* Demonstrate excellent oral, presentation, and written communication skills
* Demonstrate proficiency in the use of MS Office software, which includes Excel, Word and Outlook
* Demonstrate the BioPlus C.A.R.T. values.
* Competence
* Accountability
* Respect
* Trust
Requirements
* High school diploma or equivalent
* Minimum of one-year in leadership
* Registered Pharmacy Technician in the State of Florida
* Minimum of one-year experience in retail, mail order or specialty pharmacy
* Expertise in prescription entry and prescription drug knowledge
* National Certification as a Pharmacy Technician highly preferred
* Knowledge of basic pharmacy terminology, evaluation, and pharmaceutical law Excellent verbal and written communication skills
* Must understand computer technology
CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying. Local applicants encouraged to apply. Drug-free work environment. Must be eligible to work in this country.
Job Details:
The Supervisor of Operations is responsible for leading, organizing, and supervising processes and daily workflow for the operation team List 4 and Refill Technicians.
Responsibilities
* Serve as the point of contact for all questions or issues related to the admissions process.
* Perform quality audits, evaluate performance, and assist with group and individual training to employees.
* Assist in the development and implementation of training manuals.
* Develop and implement policies and procedures relating to pharmacy operations and professional practice standards.
* Provide reports, statistics, and status to management.
* Identify gaps or improvements in processes, recommend solutions and implement changes.
* Other projects assigned by Manager.
* Manage workload effectively to ensure department is meeting performance standards.
* Develop the skills that support effective leadership.
* Participate in setting team goals, monitoring progress, measuring success, and rewarding achievements.
* Expedite prescription processing by performing all duties necessary and allowable, by policy or law
* Verify insurance for limits and parameters of policy.
* Input required patient and prescription information into system.
* Update Sales Staff with pertinent information.
* Complete order set up.
* Communicate with physician's office to request chart notes, lab results or Rx clarifications.
Skills & Abilities
* Knowledge of standard medical terminology
* Meet any continuing education requirements of the company's clinical program, as defined within the company's policy and procedures
* Ability to handle challenging situations in a professional and proficient manner utilizing available resources and critical thinking skills
* Ability to learn quickly, solve problems, and make decisions that promote a positive impact on patient care and internal pharmacy operations.
* Demonstrate excellent verbal, presentation, and written communication skills
* Demonstrate proficiency in the use of MS Office software, which includes Excel, Word, and Outlook
* Participate and perform other duties as assigned my leadership
* Competency:
* Excellent computer skills
* Knowledge of medical terminology.
* Ability to work cooperatively and be a liaison between departments when needed Able to handle multiple tasks in a stressful environment
* Stay updated with product costs and price increases.
* Demonstrate and provide leadership
* Professional appearance and demeanor
* Demonstrate excellent oral, presentation, and written communication skills
* Demonstrate proficiency in the use of MS Office software, which includes Excel, Word and Outlook
* Demonstrate the BioPlus C.A.R.T. values.
* Competence
* Accountability
* Respect
* Trust
Requirements
* High school diploma or equivalent
* Minimum of one-year in leadership
* Registered Pharmacy Technician in the State of Florida
* Minimum of one-year experience in retail, mail order or specialty pharmacy
* Expertise in prescription entry and prescription drug knowledge
* National Certification as a Pharmacy Technician highly preferred
* Knowledge of basic pharmacy terminology, evaluation, and pharmaceutical law Excellent verbal and written communication skills
* Must understand computer technology
CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying. Local applicants encouraged to apply. Drug-free work environment. Must be eligible to work in this country.
Recommended Skills
- Auditing
- Clinical Works
- Communication
- Critical Thinking
- Curiosity
- Health Care
Salary : $15 - $17
Operations Supervisor
Target Solutions -
Orlando, FL
Operations Supervisor
Kenco Logistics Services, LLC -
Orlando, FL
Operations Supervisor
Essendant Job Board -
Orlando, FL
