Application Administrator

Carespring
Loveland, OH Full Time
POSTED ON 7/8/2022 CLOSED ON 6/5/2023

Job Posting for Application Administrator at Carespring

The ideal candidate will have a strong background with user and application administration of enterprise applications, troubleshooting and resolving application issues, and training end-users on designated applications. Examples of online / hosted solutions that the candidate will also manage and support are PointClickCare, OptimaHCS, Epic end-user application processing and user management, to name a few. Excellent communication with our end-users as well as staff of all levels is required. The successful candidate will work with our IT staff to maintain existing applications as well as assist with the selection and implementation of future applications. You will also cross train with our Applications Analyst to assist with SQL querying and reporting as time allows.

Enterprise Applications Examples (not limited to)

  • Microsoft SharePoint
  • Microsoft Exchange
  • Microsoft Office 365
  • Teams

Other Solution Examples (not limited to)

  • Epic
  • Optima HCS
  • PointClickCare

Required Knowledge, Skills and Abilities

  • Managing, troubleshooting, tracking and resolving enterprise application issues as well as other online / hosted solutions
  • Managing end-user creation, modification, and deletion within applications
  • Make recommendations for improvement of existing applications and implementation of new applications to enhance efficiency
  • Excellent written and verbal communication skills
  • Extremely detail oriented and well organized
  • Ability to work independently as well as in a team oriented environment

Preferred Knowledge, Skills, and Abilities

  • Microsoft certification for the Enterprise Applications listed above
  • Light to moderate SQL knowledge and experience

Required Education, Credentials and Experience

  • Associates degree in IT related field or 3 years working in professional I.T. environment
  • 2 years supporting enterprise level applications from an administrative or technical support perspective

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