Job Posting for Implementation Coordinator at Carestream Dental
Position Description
The Implementation Coordinator position is a full time, non-exempt and remote position. An Implementation Coordinator is responsible for coordination and tracking of all stages of product implementation from point of sale through training to ensure all customer deadlines and company installation, training and financial goals are met. This position involves heavy customer contact on a daily basis.
Primary Responsibilities
Efficient management of assigned orders / queue
Central point of contact from point of sale throughout product implementation
Coordinate delivery, installation and training of purchased products working closely with customer, internal departments and 3rd parties
Manage issues involving delivery, installation, training and customer satisfaction
Maintain SAP and CRM to ensure accurate order status and financial reporting
Partner with Sales to move customers forward in a timely fashion to meet customer expectations and corporate financial goals
Key/Critical Competencies
Thorough industry knowledge
Strong analytical, communication, organizational and time management skills
Problem solver with solid listening skills, strong client interface, a sense of urgency and persuasive capabilities for issue resolution
Ability to interface and maintain excellent working relationships Ability to work under pressure to meet tight deadlines
Comfortable operating in a fluid and evolving environment
Self-motivator, independent, cooperative and creative MS Office skills Flexibility to work standard business hours outside of respective time zone
Salary.com Estimation for Implementation Coordinator in Atlanta, GA
$87,224 to $120,941
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