What are the responsibilities and job description for the BDC Manager position at Carhaven?
About us
Carhaven is a large volume Used Car Dealership in Millersville, MD. We maintain a high energy, positive and enjoyable work environment. Being part of our team requires that you help us continue the positive culture we have created.
Business Development Center Manager
We are a top 5, high volume used car dealer in the DMV and have seen tremendous growth in our sales and looking for high energy individuals with great attitudes to assist our sales team answer leads, phone calls and assist all customer inquires. Our team is built around great energy, positive attitudes and keeping a positive, enjoyable family style atmosphere.
Some of your responsibilities are:
- Tracking, responding to, and managing all Internet leads;
- Keep detailed notes in CRM system for everyone to be able to follow current status
- Schedules sales appointments for Sales Consultants and keep everyone updated on new appointments made;
- Keep up to date of inventory and availablility when scheduleing appointments
- Help maintain high reveiws on internet sites;
- Develop career skills through regular training and instructions;
- Research available vehicles and relevant products;
- Managing, hiring and assisting a team of BDC agents;
- Other duties as assigned by management.
Duties:
- Build and maintain a strong and successful BDC dept;
- Build relationships with clients through regular communication
- Provide excellent customer service and address client inquiries or concerns
- Collaborate with the sales team to develop strategies for business growth
- Assist with inventory control and management
- Utilize retail math skills to analyze sales data and identify trends
- Maintain organized records of client interactions and sales activities
Experience:
- Strong organizational skills and attention to detail
- Proficient in math, including retail math concepts
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
We are hiring fast, so apply now
Job Type: Full-time
Pay: $4,000.00 - $8,000.00 per month
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Experience level:
- No experience needed
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus opportunities
- Commission pay
- Performance bonus
Work Location: In person
Salary : $4,000 - $8,000
