Store Manager

Store Manager - CARINE

About Us

CARINE currently has an exciting opportunity available to join our Scottsdale, Arizona team as a Store Manager.

CARINE is a rapidly growing retailer and wholesaler of casual, classy, and affordable women's fashion for the discriminating buyer. We feature our own brand CARINE along with other designer fashions, and we offer our customers expert fashion consulting, custom fitting, and alterations – always striving for a level of personal attention and care that customers cannot find in department or chain stores. CARINE currently operates four retail locations in Scottsdale and one in Sedona.

CARINE also wholesales our brand to over 500 retail stores in the United States, Canada, and the Caribbean, and operates the ShopCarine.com online store. For more information about CARINE, please visit ShopCarine.com.

About You

The Store Manager will work primarily at one of our neighborhood store locations – Gainey Village in Central Scottsdale or La Mirada in North Scottsdale. The ideal candidate will be passionate about women’s fashion and will be able to educate customers on the special characteristics of our own CARINE brand as well as those of other lines we carry such as Charlie B, I.C. Collection, Komarov, Insight New York, Dolcezza, Samuel Dong, and Liverpool.

The Manager will be able to draw upon their previous retail management experience and love of women’s fashion to lead the team to success in reaching monthly store sales goals, maintaining visual displays, hiring and recruiting, and engaging in team meetings. Prior experience in supervising a team, cash handling, register operations, receiving and processing shipments, daily inventory counts of fine goods, and light cleaning duties is required. The candidate must be able to work independently and be willing to solve problems. Visual display skills are preferred.

Responsibilities

The Store Manager is responsible for daily operations at one or more of our retail locations. Requirements include the following:

• Maintain a positive work environment and foster good relationships between staff and management.
• Manage all aspects of daily store operations.
• Manage employee scheduling to ensure adequate sales floor coverage.
• Manage merchandise flow, new shipments, replenishment orders, and omnichannel operations, throughout the store and the company by working with the merchandise manager and the CARINE warehouse staff.
• Assist the President with vendor management and oversee returns and exchanges.
• Manage store inventory including transfers, markdowns and style reconciliation.
• Maintain employee adherence to CARINE Company Policies, focusing on professional employee appearance and safety and loss prevention.
• Continually improve customer engagement and quickly resolve and customer issues or complaints.
• Ensure that sales staff maintains constant client communication using their client books and the customer database.
• Implement CARINE visual display directives as determined by the President, including floor layout, store windows, mannequins, and in-store signage.
• Coach, teach and train Sales Associates for effective job performance.
• Take a leading role in the hiring process for Sales Associates by participating in interview and providing feedback to the President.

Essential Qualifications

• Preferred minimum 2 years retail management experience.
• 2 - 5 years total experience in customer service, retail industry preferred.
• Excellent verbal and written communication skills.
• Computer literate – experience with Excel and Word is required. Recent experience with Shopify POS is a big plus.
• High School graduate or equivalent preferred.
• Flexibility to work weekends and holidays as needed. No night shifts are required.
• Ability to lift in excess of 20 pounds.
• Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing boxes and containers, etc.) for a short distance.
• Candidates should reside in the Phoenix, Arizona metropolitan area or be willing to relocate. Company will not pay relocation nor assist with work visas.

CARINE only hires individuals authorized to work in the United States.

Principals only please - CARINE does not accept unsolicited resumes or calls from third-party recruiters or employment agencies.

Salary: Base $45K/year and up, DOE - plus bonuses based on store profitability.

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Preferred)

Work Location: Multiple Locations