What are the responsibilities and job description for the Receptionist position at Caring Hands Animal Hospital?
Receptionist Position:
If working in the veterinary field is your dream, we are looking for a friendly and organized receptionist to join our animal care team. In this administrative role, you check-in our animal patients, update their records and owner information, schedule appointments, process payments and go over take-home instructions while discharging patients. Must be able to multitask as well as answer phones. Excellent customer service, communication and computer skills are required.
Receptionist Duties and Responsibilities:
- Provide customer service such as greet customers, answer questions, process incoming/outgoing patients.
- Answer phone calls, which involves answering questions and screening and scheduling appointments.
- Ability to operate office technology such as computers, fax machines, and copiers.
- Update and file patient charts.
- Enter data into a computerized billing program.
- Process credit card payments and prepare bank deposits.
- Retrieve prescriptions.
- Assist with pet supply purchases such as pet food items.
Requirements and Qualifications:
- High school diploma or equivalent
- Experience with Cornerstone veterinary software is a plus
- Customer service skills
- Basic math skills and computer literacy
- Comfortable working with animals
- Evening shift predominantly
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid vacation time
- Health insurance
- Dental insurance
Education:
- High school or equivalent (Preferred)
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Ability to Relocate:
- Danville, PA 17821: Relocate before starting work (Required)
Work Location: In person