Molecular Oncology Specialist

Description

Job Description:  Molecular Oncology Specialist

Job Title: Molecular Oncology Specialist (MOS)

Department: Sales

FLSA Status: Exempt

Supervised by (Title only): Regional Business Director, Oncology

Positions Supervised (Titles only): Individual Contributor

Position Summary:

This is a senior sales role primarily responsible for establishing growth within an assigned territory through new account acquisition.  The responsibilities include identifying, prospecting, and closing new business at potential accounts, mentoring the Account Managers within the territory by acting as the Subject Matter Expert in the development of existing accounts, leading, coordinating and positioning the Account Managers in the overall growth strategy for the territory and driving overall new growth in all accounts.  The ideal candidate will have a minimum of 5-7 years in oncology sales and a deep understanding of tumor profiling, oncology practices, pathology practices and strong prospecting skills.

The Molecular Oncology Specialist will be expected to interact with medical oncologists, pathologists, surgical oncologists and gynecologic oncologists, as necessary, and this interaction will take place, but is not limited to, the oncology clinic, pathology lab, interventional radiology suite and hospital operating room to assist in the procurement of biopsies for diagnostic assessment. 

Qualifications

Job Responsibilities:

1. Sells oncology services and products such as Molecular Intelligence to Oncologists.
2. Provides business solutions to community Oncologists.
3. Analyze business opportunities and develop strategic sales plans for assigned territory.
4. Provides project management as assigned and in line with RBD expectations.
5. Develop and maintain strong relationships with new and existing clients.
6. Utilize market oncology understanding and experience while discussing the healthcare payer environment and its impact on physicians and ancillary providers.
7. Billing/Reimbursement support as it relates to patients, practices and hospital customers.
8. Understand information technology and how it interfaces with physician office systems. Able to demo different technology solutions, i.e. Portal, EMR connectivity and TC/PC, and advise on hardware & software to enhance work flow efficiencies.
9. Advises AVP on relevant client or market concerns.
10. Provide regular visibility for AVP on industry trends, best practices, and competitive insights.
11. Develops and maintains "core" knowledge of competitive products, services, technology solutions, and reimbursement/billing issues.
12. Provides necessary and appropriate post-sales service to accounts, utilizing each opportunity to discover and pursue additional business.
13. Establish and maintain open lines of communication with key personnel in assigned accounts as related to support ongoing issues, and escalate support issues when customer satisfaction is jeopardized.
14. Maintain all assigned company assets including laptop computer, PDA, etc.
15. Timely submission of all necessary administrative tasking including; weekly reports, business plans, expense reports, CRM and various other weekly tasks requested by AVP.
16. Demonstrates "core" level knowledge of anatomical pathology, technology solutions and competitive strategies through the use of company resources, on the job training, in house literature, marketing material, and sales brochures.
17. Meet all assigned targets and goals set by management.
18. Provide meeting and trade show support as required.
19. Supports physicians with the complexity of the ordering and interpretation of the CMI platform, and QC report quality/accuracy which may require access to detailed protected health information (PHI).
20. Engages with on-site hospital billing department to follow-up on specific claim details to support proper hospital payment, as appropriate.
21. Perform other related duties as assigned by AVP.
     
    Requirements:

1. Knowledge, Skills, and Experience
2. Possess high degree of understanding the client relationship with physicians, their needs, and how we can provide service and technology solutions for their pathology needs.
3. Possess strong knowledge of oncology therapeutics, surgical oncology intervention and molecular laboratory science.  A working knowledge of oncology biomarkers and associated drug response is a major advantage.
4. Possess strong working knowledge of the billing and reimbursement laboratory landscape to be a resource to the customer.
5. Deep relationships with and access to medical and or surgical oncology specialists is a must.  Familiarity with local pathologists is a major advantage.
6. Strong knowledge of and access to regional hospital systems
7. Demonstrated decision making ability towards solving problems, while working under pressure and effectively communicating these solutions to co-workers and customers.
8. General understanding of business policies and practices.
9. Ability to quickly learn and apply knowledge.
10. Must be a self-starter requiring little supervision.
11. Proficient computer skills, which must include: Microsoft Word, Excel, Outlook, and PowerPoint. General working knowledge of Internet for business use.
12. Demonstrated ability to positively receive and respond to feedback for improvement and development.
13. Ability to multi-task and work in a fast-past, deadline driven environment
14. Drive for Results (Service, Quality, and Continuous Improvement) – Ensure procedures and processes are in place that lead to delivery of quality results and continually reassess their effectiveness to achieve continuous improvement.
15. Communication – Excellent verbal and written communication skills. Willingness to share and receive information and ideas from all levels of the organization in order to achieve the desired results.
16. Teamwork – Commitment to the successful achievement of team and organizational goals through a desire to participate with and help other members of the team.
17. Customer Service Focus – Demonstrate a focus on listening to and understanding client/customer needs and then delighting the client/customer by exceeding service and quality expectations.
18. Education, Certification/Licensure, and/or Experience
    1. Bachelor's degree from an accredited university, MBA preferred
19. 5-7++ years of successful oncology sales experience in a diagnostic, medical device or pharma (both product and service) preferred.
20. Several successful years selling into the molecular profiling and/or oncology space not exclusive of products and services outside of the Caris product portfolio.