Leasing Consultant

Carlo Inc.
Northridge, CA Full Time
POSTED ON 6/26/2024 CLOSED ON 8/24/2024

What are the responsibilities and job description for the Leasing Consultant position at Carlo Inc.?

Carlo Inc. is a prominent Property Management and Real Estate Development firm with an extensive portfolio of apartment communities in the San Fernando Valley. We are a growth-oriented company that fosters a supportive and collaborative work environment. Our team is dedicated to professional excellence, continuous learning, and individual achievement.

Position Overview:
We are seeking a dynamic and motivated Leasing Consultant to join our 86-unit apartment community located in the heart of Northridge. The ideal candidate will be friendly and energetic, with a strong emphasis on delivering exceptional customer service. This role is crucial in ensuring the smooth operation of our leasing activities and maintaining high levels of resident satisfaction.

Qualifications:
  • Must be available to work on weekends
  • Minimum of one year in Customer Service/Sales experience
  • Excellent credit history is required
  • Demonstrate strong oral and written communication skills
  • Computer literate (Excel, Outlook, Word, Craigslist ads & Yardi is a plus)
  • Must demonstrate a professional appearance and a great attitude
  • Demonstrate good leadership skills
  • Experience in serving notices, eviction process, rent collection (preferred but not required)
  • Participate in training in order to comply with new or existing laws
  • Knowledge of Fair Housing Laws (preferred but not required)
  • Must have reliable means of transportation
  • Must have a great sense of humor

Key Responsibilities:
• Leasing and Sales: Show available units, conduct open houses, and assist with leasing activities. Prepare and execute leases and handle rent collection.
• Marketing and Outreach: :Conduct regular outreach marketing activities to attract prospective residents. Advertise vacancies and conduct market surveys as needed.
• Customer Service: :Respond to telephone calls and in-person visits from prospects and residents. Address and report resident requests, concerns, and comments to appropriate departments.
• Property Management Support: :Provide coverage during management staff absences and assist with overall property management tasks. Assist in rent collection and managing outstanding dues and paperwork.
• Property Maintenance Coordination: Monitor outstanding work orders and maintain constant communication with maintenance staff. Ensure the property is well-maintained and visually appealing. Stay fully informed of current rental rates, floorplans, locations, and all amenities of the property.
• Resident Relations: Develop and maintain strong customer service relationships with prospects and residents. Report any unusual or extraordinary circumstances regarding

Benefits and Compensation:
  • Pay: $19.00 - $21.00 hourly
  • Leasing bonuses and commissions
  • Optional Health, Vision, and Dental Insurance
  • Paid Vacations
  • Paid Sick Time
  • Internal Training

Salary : $19 - $21

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