Clinical Assistant & Scheduling Coordinator

Summary of Position: 

The Clinical Assistant & Scheduling Coordinator is a pivotal role to Carlson Orthodontics and serves as the primary supporting person to our doctor team.  This role will assist with various activities in working with the doctors and patients alike and will strive to be a positive, friendly, and professional addition to the team. 

Essential Job Function: 

• Establish a trusting rapport with patients, ensuring the highest level of patient customer service is given to all patients 
• Educate the patients on orthodontic care and treatment practices 
• Work chairside with patient care including assisting in placing and removing orthodontic appliances 
• Taking X-Rays, pictures, fabricating retainers 
• Maintain patients’ charts and transcribe the doctor notes accurately 
• Keep patient rooms stocked and organized as well as clean, sterilize, and prepare the equipment 
• Be receptive to coaching and training from doctors to better develop skillset 
• Other duties as required 

Knowledge, Skills and Abilities: 

• Knowledge of Orthodontics and associated treatment appliances and equipment used 
• Action-oriented and taking initiative, being adaptive and flexible in a changing environment 
• Understand and can effectively communicate techniques utilized in the Orthodontic field 
• Have excellent written and oral communication skills  
• Compassion and high level of service for our patients, parents, and staff 
• Integrity, always doing the right thing 
• Ability to handle confidential information and protect patient confidentiality 
• Dependable, reliable to be at work when scheduled 
• Attention to detail 
• Able to stay organized and follow instruction 
• Professional manner and appearance at all times 
• Computer skills: Microsoft office and Web Browser  

Education and Experience 

• High School Diploma, GED or equivalent Required 
• 1-3 Years Relative Experience 

 Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For additional information, please follow this link.