Intake Coordinator - Community Based

Carolina Outreach, an ncgCARE partner, is one of the largest and most respected providers of community-based behavioral services in North Carolina. Serving the central and east central regions of the state, Carolina Outreach is renowned for providing service excellence to children and adults through a comprehensive program array to include evidence-based practices.

We are committed to providing a wide array of services to effectively meet the changing needs within the community. These services include evidence-based practices, school-based and outpatient therapy, psychiatric evaluations and treatment, Community Support and substance abuse services to name a few.

Location: Raleigh, NC

We are seeking a full-time Intake Coordinator to provide the following services:

Provide community based/in-home individual and family therapy and community support services for children, youth, adolescents, adults, and their families; coordinate intake procedure and service implementation; monitor and assist client documentation; assist with client staffing needs; and assist Family Services Supervisor in maintaining authorizations and reauthorizations for all clients.

• Work with clients, families and/or their natural supports to assess strengths/needs, assist families with planning, developing, implementing, and assessing treatment and ancillary services,
• Recommend the types of treatment modalities needed and provide these services directly or by referral,
• Develop/evaluate the service plan to ensure that services are being delivered and are appropriate to the needs of the child and family.
• Act as an advocate in the community and be available for 24 hour rotating on-call schedule.
• Conduct initial intake assessments with families and/or community agencies requesting services.
• Assist in client enrollment and authorization for services with LME and Value Options.
• Aid staff in development of client Person-Centered Plans (PCP), NC-TOPPS assessments, and Diagnostic Assessments.
• Assist with quality assurance and compliance with PCPs, NC-TOPPS, and Diagnostic Assessments.
• Communicate with staff members and management team on client staffing needs.
• Facilitate appropriate matches for client needs.
• Contact providers for necessary documentation.
• Communicate with LME and Value Options on status of authorizations.
• Provide trainings for employees on authorization documentation.
• Collect monthly information on authorization needs.

Education

• Masters or better in Counseling Psychology or related field
• Masters or better in Social Work or Psychology or related field

Licenses & Certifications

• LCMHCA
• LCMHC
• LCSWA
• LCSW
• LCASA
• LCAS

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)