Practice Manager - Elizabethtown, NC

Carolina Quick Care is looking for a passionate and skilled Practice Manager to join our growing network.

As a Practice Manager you will supervise and manage the day-to-day operations of the Urgent Care Practice. The Practice Manager functions in an administrative capacity, as well as participates in the short- and long-term planning functions for running a successful practice. The incumbent is a working manager, and their Practice Manager responsibilities are in addition to their primary position, i.e., Radiologic Technician, Medical Assistant, LPN, etc.

You will report to the Director of Operations.

Essential Job Functions, including but not limited to:

• Works with the Practice’s providers to establish goals and long-term plans for the Practice and follows up with actionable policies to help the staff work towards and achieve those goals.
• Plans the daily work that needs to be done and assigns the tasks to appropriate staff members.
• Assesses and evaluates the jobs of staff members and meets with them to make suggestions for improvement, address deficiencies, and, when necessary, remove and replace staff members.
• Evaluates pay increases in accordance with proper execution of Practice practices and meritorious service to the Practice.
• Administers disciplinary actions for violations of Practice practices and recommends removal of staff that is unable to work within the parameters of the Practice.
• Interviews and aids in the selection of administrative and Practice staff.
• Trains new staff in the policies and procedures of the Practice.
• Review's patient care procedures, patient questionnaires, and personal observations.
• Manages use of administrative and medical resources and orders new supplies as needed.
• Recommends patients for further work at specialty Practices, labs, or hospitals as needed.
• Supervises filing system and organizes files as needed.
• Maintains complete confidentiality regarding medical records and personal information.

Job Specifications:

• High school diploma or GED equivalent with some college coursework required.
• Associate’s or bachelor's degree in health, business or public administration preferred.
• Two years’ experience in a Practice setting or a medical office required.
• Two years’ experience in Medical Assisting, Nursing (LPN), or Radiology Technician preferred.
• Team player with exceptional communication skills, adaptable in different situations, possess excellent client interaction skills, able to multi-task and work independently.
• Must be familiar with administrative policies in medical offices.
• Must be able to develop working relationships with staff and patients.
• Understanding the concepts of universal precautions, HIPAA, and OSHA, as well as all applicable medical regulations.
• Strong knowledge of computer systems, especially databases, spreadsheets, and word processing.
• Must be able to take initiative and become a leader in the office.
• Must have some research skills and be able to present findings to staff.

Physical Requirements:

• Must be able to move about inside the office to access technology, file cabinets, office machinery, etc.
• Must be able to frequently communicate with patients and staff.
• Must be able to visually interpret data on computer and any relevant technology.
• Must be able to spend long hours sitting, standing, and moving about a medical office.