Job Posting for Social Media Specialist at Carpet Culture
We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Assess customers needs and provide assistance and information on product features
Must have basic social media and newsletter skills
Welcome customers to the store and answer their queries
Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
“Go the extra mile” to drive sales
Maintain in-stock and presentable condition assigned areas
Record new content and edit it for social media weekly
Remain knowledgeable on products offered and discuss available options
Process POS (point of sale) purchases
Must have valid drivers license and be open to driving to deliver/pick up rugs with other workers. (No heavy lifting)
Handle returns of merchandise
Team up with co-workers to ensure proper customer service
Build productive trust relationships with customers
Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Skills
Proven work experience as a Retail Sales associate, Sales representative or similar role
Basic understanding of sales principles and customer service practices
Proficiency in English
Working knowledge of customer and market dynamics and requirements
Hands-on experience with POS transactions
Solid communication and interpersonal skills
A friendly and energetic personality with customer service focus
Ability to perform under pressure and address complaints in a timely manner
Availability to work flexible shifts
High school degree; BS degree in Marketing or related field would be a plus but not necessary
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Schedule:
Day shift
Weekend availability
Supplemental pay types:
Commission pay
Freelancing Expert - Social Media Management (SMM)
Salary.com Estimation for Social Media Specialist in New York, NY
$85,606 to $111,146
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