What are the responsibilities and job description for the Area Operations Manager position at Carrier?
Date Posted:
2022-09-26-07:00Country:
United States of AmericaLocation:
CAI23: Carrier-Indianapolis, IN 7310 W Morris St, Indianapolis, IN, 46231 USAResponsibilities:
- Lead Operations team in the execution of sales commitments and work orders
- Partner with the sales organization to develop and execute a strategic plan to drive market growth in the assigned area based on revenue and EBIT plans for the area
- Accountable for technician productivity, order completion, connecting digital assets, and customer retention.
- Maintain client relationships based on professional credibility and product knowledge
- Identify and participate in industry organizations, trade shows, and events to promote the company, products, and services.
- Collaborate with internal teams to ensure alignment with customer needs and expectations
- Forecast, monitor, and document financial performance against the plan
- Maintain a culture of safety and continuous improvement
- Ensure customer satisfaction by on-time performance and delivery to customer commitments
Candidate Profile:
- Customer-centric mindset
- Strong P&L experience and understanding
- 5 years of leadership experience
- Proactive and able to balance multiple priorities
- Able to build strong relationships across industries and functions
- Excellent communicator – oral, written, etc.
- Competent understanding of financial and accounting principles
QUALIFICATION:
- Bachelor’s degree in Business Management, Engineering, or other related field preferred
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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COVID-19 vaccines will be required for all newly hired Carrier U.S. Salaried employees.
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