What are the responsibilities and job description for the Data Entry Specialist position at Carvana?
Title & Registration Specialist, Market Operations (Full Time)
ABOUT CARVANA….
At Carvana, we sell cars, but we're not salespeople. Since 2013, we've been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world – the $1T per year U.S. car market (yes, that's $Trillion with a "T").
With the ability to search thousands of vehicles from our expansive inventory, to high-resolution 360° photographs of our vehicles' interior and exterior, to real-time financing and the ability to complete contracts without visiting the back room of a dealership, we provide a seamless, online car buying experience for consumers that can be completed from their desktop or mobile device. All our vehicles are inspected and reconditioned based on our 150-point certification checklist and come with a 7-day return policy. We also operate our own logistics network to deliver cars to customers as soon as the next day, as well as offer customer pick-up at our state-of-the-art Car Vending Machine locations (yes, you read that right). By putting customer satisfaction at the core of our business, we've built a no-pressure, no-haggle online car buying experience that save our customers time and money.
For more information on Carvana, take a look at our company introduction video.
WORKING AT CARVANA YOU WILL NOTICE THAT...
You'll need to be a great communicator, a brand ambassador, and possess the know how to get the job done.
We expect bright people, willing to roll up their sleeves, take on new assignments, and juggle many things at once.
In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day. In our down time we have ping pong and corn hole (or "bags," depending on where you're from) tournaments. However, the pace is pretty quick around here, so you'll need to be prepared to keep up.
JOB DESCRIPTION
The Title and Registration Specialist focuses on the administrative aspects of registering our customers' vehicles. The Specialist is responsible for checking documents and completing the administrative processes to ensure the smooth transition of vehicle ownership from Carvana to our customer. The ideal candidate has exceptional organization and communication skills, with amazing attention to detail.
SPECIFICALLY, YOUR RESPONSIBILITIES WILL INCLUDE...
- Processing, finalizing and mailing out customer registration
- Reviewing customer paperwork for accuracy
- Working closely with the local DMV; picking up, receiving and filing paperwork from the DMV
- Updating customer records to ensure the most up to date information is available in our systems
- Interacting and communicating with team members across various lines of the business
- Assisting Customer Advocates and other HUB employees with customer follow-up
- Being a high energy, forward thinking self-starter
- Other duties as assigned
A QUALIFYING CANDIDATE MUST HAVE...
- 1-2 years of work experience in an administrative or data entry capacity
- A valid driver's license.
- Ability to manage, organize, and reconcile multiple sources of information with accuracy
- Ability to handle multiple tasks and priorities effectively
- Computer literacy and data entry skills
- Excellent customer service skills
- Professional written and verbal communication skills
- Ability to adapt to change
- Attention to detail
- Ability to handle multiple tasks and priorities effectively
- Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
- High School Diploma, GED, or equivalent education REQUIRED
WHAT YOU CAN EXPECT IN RETURN:
- Full-Time Position
- Medical, Dental, and Vision benefits
- 401K with company match
- Access to opportunities to expand your skill set and share your knowledge with others across the organization
- Company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
All applicants must pass a Department of Transportation screening process.
Hiring is contingent on passing a complete background check and drug screening.
Carvana is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
This role is not eligible for visa sponsorship.