SLOT TECHNICIAN I

Description

General Summary of Job Duties

Our Slot Tech 1 will be responsible for maintaining the slot floor daily. This person will need to be a self-motivated, self-starter that requires little supervision.  This is an entry level position, and we will train the right person.

Essential Job Function and Duties

• Clean and maintain various brands of slot machines.
• Repair and maintain our player tracking system.
• Help Supervisors with customer disputes.
• Move slot machines.
• Convert various brands of slot machines.
• Always present oneself as a credit to Casino Fandango and encourage others to do the same.
• Meet the attendance guidelines of the job.

• Adhere to regulatory, departmental and company policies.

• Be courteous, kind and patient with each other.
• Must maintain excellent customer service skills.
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
• Maintain an open line of communication with Management.
• Maintain a positive and professional demeanor during all interactions with guest, fellow team members, and vendors.
• Ability to accept performance feedback in a professional manner.
• Other duties as assigned.

Qualifications

Skills, Education and Other Requirements

• Must be able to obtain a sheriff’s card from the Carson City branch of the Nevada Gaming Control Board.
• A working knowledge of AC/DC theory a plus.
• Strong computer skills a plus.
• Must present a well-groomed appearance.
• Must be able to read, write, speak, and understand English.

• Must be 21 years of age or older.
• High School Diploma and/or GED required.
• Must be able to read, write, speak, and understand English.
• Respond to common inquiries and/or complaints from team members and guests.
• Ability to deal with inebriated customers in a courteous manner.
• Must have the ability to successfully interact with other team members and management.
• Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust.
• Must be flexible and able to work all shifts and weekends.

Required Work Cards

• Registration with the Gaming Control Board