Lease Up Leasing Director

Description

Position Summary:

The Lease Up Leasing Director is responsible for achieving and maintaining occupancy goals for the community. Assist the Property Director with daily operational functions. While mentoring the Leasing Advisors, the Leasing Director will be expected to drive and retain revenue for the property. Thorough knowledge of the property, competitive market and surrounding amenities are the keys to your success.  

RESPONSIBILITIES:

Tasks listed below and are not an exhaustive list of all the tasks that may be required for this position.

•  Oversee the leasing efforts and lease apartments while aggressively selling the products and services of the property to which they are assigned
•  Develop, refine and effectively implement excellent telephone and personal sales skills 
•  Work to optimize occupancy limits while maximizing an effective lease renewal program
•  Give site tours which include, but are not limited to, transporting and showing the prospect around the property, all property amenities, model apartments and available apartments
•  Maintain thorough product knowledge of property assigned and that of major competition through site visits/tours and telephone surveys
•  Create weekly hot sheet listing top priority units to lease. This will also indicate the leasing and occupancy goals, along with any approved specials and/or tools
•  Insure vacant apartments are serviced and ready for tours or move-ins
•  Responsible for the weekly leasing summary showing accurate traffic, move-out and move-in sources
•  Oversee and input the necessary data for property operations and leasing
•  Implement and maintain outreach marketing. Track leasing results from these visits and update Director monthly
•  Update current marketing sources on a weekly or monthly basis as needed
•  Plan and organize resident functions and communications
•  Oversee and follow Castle Residential Management, Inc’s resident renewal program
•  Work with the property management team to develop and implement sales and marketing strategies
•  Increase property traffic levels, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages
•  Oversee and follow established policies and procedures regarding the qualifications, screening and acceptance of applicants for residency
•  Deliver resident gifts, inspect units on move-in day to ensure units are ready and assist with planning and hosting of resident parties and functions
•  Participate in company training classes and meetings required
•  Make recommendations and modifications regarding property performance, Property needs, etc.  
•  Any other tasks assigned or directed

OTHER KNOWLEDGE, SKILLS, AND ABILITIES:

•  Excellent customer service skills 
•  Possess the ability to sell and promote the property 
•  Strong interpersonal skills with the ability to interact and relate effectively, productively, and positively with other associates
• General understanding of how to work office equipment such as a copier, fax 
• machine, filing cabinets, data entry, and generating reports
•  Understanding of current landlord/tenant requirements and general legal 
• responsibilities of the property
•  Possess basic bookkeeping knowledge and perform intermediate mathematical 
• functions
•  Professional appearance and demeanor
•  Ability to work a schedule during normal work hours and that may be other than Monday-Friday, 9-6. Work in excess of 40 hours is likely
• Ability to work on the weekends
•  Consistent, regular and in person attendance during assigned hours at the workplace are required

Castle Residential, LLC. is an equal employment opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other consideration made unlawful by applicable federal, state, or local laws.

Requirements

EDUCATION, EXPERIENCE, CERTIFICATION:

Required:

•  High school diploma or equivalent

Preferred:

•  Associate’s or Bachelor’s degree
•  Customer service experience
•  Minimum of 2 years’ previous experience in the multi-family, sales, retail, hospitality, property management or industry related field 
•  Excellent written and oral communication skills
•  National Apartment Leasing Professional (NALP) certification