Infrastructure Engineer

Career Area: Information Technology Job Description: JOB SUMMARY: Provide technical support and enhancements to existing infrastructure. Work with minimal supervision in developing solutions to customer related requests and/or system problems. PRINCIPAL DUTIES AND RESPONSIBILITIES: Responsibilities vary, but may include various combinations of the following duties. 1. Provides technical infrastructure support, including independently performing problem identification and resolution. 2. Follows and executes established development and support processes, including but not limited to, Software Development Life Cycle (SDLC), Information Technology Service Management (ITSM) or related methodologies. 3. Works as a Windows and SQL Server Admin. 4. Collaborates with business partners to gather requirements for technical solutions and troubleshoots system related issues. 5. Performs intermediate configuration, implementation and upgrades of existing infrastructure. 6. Provides support and input to projects, including task planning and execution. 7. Works independently on projects that may span multiple functional areas. 8. Works within objectives and instructions from systems staff for use in designing, testing and documentation. 9. Identifies and works to automate tasks and processes with scripting and automation tools. 10. Meets the quality standards set forth by management. 11. Ensures availability when necessary for off-shift and weekend support functions. 12. Incorporates enterprise security standards into functional area. 13. Participates in accomplishment of continuous improvement objectives for the department. Progress toward accomplishment of these is measured through maintenance of necessary measurements and analysis of associated data. Participates in the identification of problem areas and development of resolutions to address them. 14. Understands the Harassment policy of the company and is responsible for its application in all aspects of employment. JOB REQUIREMENTS: SKILLS, ABILITIES, AND KNOWLEDGE: 1. Ability to work independently or as part of a team. 2. Strong written and verbal communication skills. 3. Demonstrated knowledge of SDLC, ITSM or related methodologies. 4. Ability to manage multiple tasks and participate on one or more projects. 5. Demonstrated knowledge of one or more coding/scripting languages (Bash, Ruby, Python, etc.) 6. Demonstrated knowledge of Unix administration. 7. Ability and willingness to learn new technologies. 8. Ability to gain a general understanding of core business procedures and operations. 9. Ability to troubleshoot and recommend process changes that improve the overall implementation, maintenance and support of technical infrastructure. 10. Demonstrated knowledge of and ability to apply basic math and data analysis skills. EDUCATION/EXPERIENCE: A 4-year college or university degree in Information Technology, Computer Science or related field of study and a minimum of 5 to 10 years of enterprise technology experience is recommended. Equivalent experience may be substituted for education. PREFERRED EXPERIENCE: Candidate should be familiar with Unix administration, interacting with code repositories, and Identity management. Working knowledge of Powershell, Active Directory management, and Red Hat systems is a plus. DISCLAIMER: The preceding job description has been designed to describe the general nature and level of work being performed by people assigned to this job. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at anytime to address the evolving needs of the organization. #LI EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Submit your information to our Talent Network here.