What are the responsibilities and job description for the Collections Specialist position at Cathcart Rail, LLC?
Job Details
Job Location: Cathcart Corporate Office - Columbus, OH
Salary Range: Undisclosed
Summary Description
The Collections Specialist will monitor and enforce customer collections.
Duties and Responsibilities
- Apply customer cash receipts.
- Monitor the companys accounts receivable and identify overdue accounts.
- Contact customers with overdue accounts to enforce collection timely.
- Use credit bureau data or other tools to monitor customer credit-worthiness and to locate customers who have moved or changed phone numbers.
- Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
- Resolve customer issues and complaints concerning billing.
- Report to management and commercial teams on the status of unpaid accounts and any repayment progress.
Qualifications
- Bachelors degree in Finance, Accounting or Business; equivalent education and/or experience considered.
- 5 years of directly related experience including:
- 5 years credit and collections experience
- Strong financial acumen, demonstrated analytical ability, and knowledge of corporate finance
- Ability to think both analytically and creatively; high level organizational skills and attention to detail
- Ability to prioritize and execute on multiple actions timely and effectively
- Excellent written and verbal/interpersonal communication skills; able to effectively communicate across multiple levels of the organization including senior management
- Team player able to work well in a group and take direction, as well as an individual contributor able to work autonomously in a fast pace environment
- Fluent with MS Office including advanced Excel skills
- Ability to travel as necessary (infrequent)
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