Manager Social Work

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

Our Benefits:

• Medical, prescriptions, dental and vision insurance
• Retirement savings plan with company match
• Company-paid and supplemental life insurance
• Flexible spending accounts
• Paid vacation, sick and personal leave
• 11 paid holidays
• Professional development and training
• Tuition reimbursement
• Employee referral bonus program
• Flexible work arrangements
• Clinical supervision for licensed social workers and counselors

JOB SUMMARY: The Manager of Social Work seeks to improve the well-being of clients by providing direct clinical and case management services including the coordination of community resources. As a licensed Social Worker, the position supervises the clinical operations of the assigned area, ensuring practices are in accordance with best-practice standards of the profession, contract/grant requirements, and Agency practices and procedures. The Manager of Social Work provides input on the program operations, program development, staff training, performance management, and personnel activities.

Supervisory Responsibility: Provides administrative supervision of 4 FTEs and functional supervision of 15 FTEs.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Administrative
  • Help to ensure compliance with contracts, agency policies and procedures, accreditation requirements, ethics, best practices and quality standards within the field.

  • Assist with hiring and supervision of Case Management staff and student interns as needed.

  • Monitor and periodically review client files for completeness, accuracy, and quality of content.

  • Create and maintain case records, including, but not limited to legal documentation, psychosocial, case notes, case plans, service updates, court reports, medical reports, UIRs (Unusual Incident Report), referrals, discharge summaries, visitation records, and educational information.

  • Facilitate random client satisfaction surveys for quality assurance and staff supervision.

  • Provide case management oversite, case consultation, and crisis intervention to all direct service staff, interns, and volunteers.

  • Model professional behavior and positive attitude.

  • Complete reports on time and maintain statistical data on an ongoing basis.

  • Facilitate regularly scheduled case conferences and skill-building meetings for entire Social Work and Case Management staff in order to build competencies in best practices including but not limited to: Strength-based approach, person-centered case planning, motivational interviewing, co-occurring principles, interventions, and department practice protocols.

  • May share joint coaching and staff disciplinary action with social work and other case management staff.
• Clinical

  • Provide at least weekly clinical supervision to licensed Social Work staff.

  • May carry a caseload, depending on the needs of the program.

  • Conduct ongoing assessment of client needs and assist clients in setting goals, as needed.

  • Deliver and coordinate services to individuals and families, as needed.

  • Provide individual and group counseling as needed.

  • Facilitate crisis management as situations arise.

  • Collaborate with and provide necessary referrals to other disciplines including legal, medical, dental, recreational, educational, vocational, substance abuse and mental health professionals, and other housing or service providers.

• Engage in continuing education activity to maintain licensure.

• Ensure the active status and appropriate level licenses of staff.

• Ensure the improvement of client services outcomes and customer satisfaction by reviewing client charts and that all surveys are completed by the deadline.

• Must be able to work weekends if needed.

• Perform all other job-related duties as assigned.

EDUCATION and EXPERIENCE:

• Master’s degree in Social Work.
  • For D.C. LICSW Social Work licensure
  • For Maryland Clinical Social Work licensure (LCSW-C).
  • Certificate to clinically supervise Social Workers.
• 5 years of progressively responsible 1-on-1 social work caseload experience in clinical and administrative tasks.
• Driving is required. Must have a valid driver’s license and clean driving record.

SKILLS and COMPETENCIES:

• Ability to communicate effectively in written and oral, and the ability to gather data, compile information, and prepare reports.
• Ability to work effectively with clients in a diverse community, and the ability to supervise and train employees and foster a cooperative work environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)