Parts Counterperson

Join our dynamic team at CAVENDER FORD OF OKC!

WHY WORK AT CAVENDER FORD?

• We offer an outstanding company culture where we understand the importance on work/life balance 
• Fantastic benefits - Paid vacation time, medical, vision, and dental insurance, and paid paternity leave
• We truly believe in promoting from within - we offer career progression and multiple career paths 
• We love to invest in our employees - we provide ongoing training and professional development
• We love Oklahoma and we are always looking for different ways to partner with our community Internal 

The Parts Counter Employee will interact with Customers, Repair Shops and Shop Technicians about their part needs. 

Responsibilities:

• Oversee the parts sales process from start to finish
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner.
• Answers phone calls, providing price quotes and other information
• Provides high-level service to internal and external customers.
• Pulls and fills orders from stock
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from an outside source and submits an emergency order
• Make sure all internal requests for parts are billed on the service repair orders.
• Receives payment from retail customers or obtains credit authorization.
• Set up orders for daily shipment, delivery, or pick-up
• Other duties as assigned

Qualifications:

• Previous parts advisor experience required
• CDK knowledge preferred
• Bilingual (English/Spanish) required
• Automotive dealership service experience is a plus
• Ford experience preferred
• Understand basic automotive components and systems
• High School diploma or equivalent
• Must be submit to pre-employment screening to include criminal background check and drug screening
• All applicants must have a valid Driver’s License with a clear MVR

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.