What are the responsibilities and job description for the Business Process Support Lead position at cBEYONData?
cBEYONData is seeking a highly skilled and experienced Business Process Support Lead to join our team in support of a multi-year SAP S/4 HANA modernization effort for a federal customer. The focus across the broader program includes IT transformation, leveraging subject matter experts to transform business processes, requirements development, change management and human-centered design, among other IT modernization programmatic activities. If you are interested in joining a high performing team with advancement opportunities, then look no further!
The Business Process Support Lead will perform continuous business and mission exploration functions as part of a team dedicated to the development of future capabilities for our clients and their end users. The ideal candidate will have a wide skillset, being adept at analyzing current state pain points, conducting root cause analysis, assessing current doctrine, policy, laws and regulations, developing a future state vision, keeping the user at the center of the analysis being conducted, and codifying discussion, decisions and artifacts into agile requirements in the form of living documentation, use cases, epics, features and user stories. Additionally, the Business Process Support Lead will assist with developing and maintaining project documentation, including project schedules and roadmaps, briefings, status reports, and other project deliverables as required.
Responsibilities:
- Lead and manage a remote team of up to 7 skilled professionals.
- Interview and hire candidates to fill open positions within the team.
- Foster a collaborative and innovative team culture, ensuring clear communication and efficient workflow in a remote environment.
- Leads the team in utilizing Business Analysis and Re-Engineering techniques, such as Current State Analysis, Root Cause Analysis, Value Stream Mapping, Fit/Gap or Fit-to-Standard Analysis, and Future State Ideation to drive outcomes and outputs that are used in the development of the to-be solution
- Has a trusted advisor relationship with clients, working directly with them to provide business analyses and visualizations that help drive decision making and overall business process improvement
- Leads the analysis and evaluation of the current state business processes and support documentation of current state identifying areas for improvement including business processes and business rules, and be able to link them to associated requirements
- Leads business process design/walkthroughs to demonstrate how business processes will function in the future state
- Develop a deep understanding of the client’s business objectives and what blockers/pain points are preventing them from achieving those objectives
- Work directly in tools, such as Jira, Confluence, and MS Office products, to drive the analysis and help all participants visualize the conversation
- Contribute to the Solution Knowledge Base, or Solution Intent, by always refining documentation, positions, and articles when new knowledge is acquired
- Review client policies, regulations, doctrine and laws to understand what is governing the business process today, and what may need to change for a new material solution to be compliant
- Collaboratively supports other Team leads and Product Owners in creating and managing team-level programmatic activities and artifacts, such as team-level roadmaps, objectives, features, risks, issues, and decisions.
- Leverage continuous process improvement methodologies to improve and evolve the methods in which Business Analysis is conducted on the program. Participate in a community with other BAs who are passionate about sharing what they’ve learned and are invested in the success of the program and the professional growth of one another
Requirements:
- Active Secret security clearance required
- Bachelor's degree in relevant field
- At least 4 years of experience as a systems or business analyst, ideally with SAP ERP systems in a DoD environment including business process knowledge of one of the following: A2R, P2S, P2P, O2C, B2R, SR2R, D2RR, CM or C2P
- Exceptional interpersonal, verbal, and written communication skills
- Proven ability to work effectively with both technical and functional team members
- Strong ability to break down problems, structure ones own and other work, and deliver outcomes and valuable outputs on aggressive timelines
- Experience in one of the following: Finance, Logistics, or Acquisition within the DoD and proficiency in the systems that support those domains
- Strong analytical and decision-making skills
- Experience leading process improvement or process re-engineering initiatives
- Capability to manage multiple priorities in a dynamic environment
- Proven experience supporting large-scale IT transformations involving multiple stakeholders
- Proficient in Agile practices, methodologies, and tools
Preferred:
- Experience with large-scale government ERP implementations
- Proficiency in using Atlassian Jira, ServiceNow, or similar project management tools
- Experience facilitating collaboration with cross-functional teams
- Experience working remotely within a large project
- Experience working in a Scaled Agile (SAFe) environment
