What are the responsibilities and job description for the Lease Admin Manager - Talent Community position at CBRE?
Lease Admin Manager - Talent Community
Job ID
109453
Posted
08-Mar-2023
Role type
Full-time
Areas of Interest
Accounting/Finance
Location(s)
Remote - US - Remote - US - United States of America
CBRE is using this platform to provide general information to individuals who want to learn more about a career at CBRE. If an opportunity opens that matches your qualifications, we will reach out to you at that time. We are growing a world-class organization with a world-class team and appreciate your interest in CBRE. We welcome you to explore our Careers (https://careers.cbre.com/en_US/careers) page and apply directly to any positions that interest you. We will not consider the submission of resumes on this platform as an expression of interest in any posted position at CBRE.
Not a real open position. Talent community req.
JOB SUMMARY
Manages the work activities and staff responsible for providing real estate portfolio administration,
database management, accounts payable and receivable, and audit services within the lease
admininistration platform. Focuses on day-to-day operations and manages relationships with internal and
external customers to ensure client service needs are met.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Organizes and formally supervises the work and performance of staff responsible for providing lease
administration services for assigned clients. Collaborates with Manager to establish performance
objectives for department staff and monitors and reports on accomplishments.
Acts as single-point-of-contact with client for all service delivery concerns. Establishes and maintains
strong working relationships with clients, their landlords and tenants. Facilitates fast, accurate and
efficient new account transition.
Conducts periodic meetings with clients to review satisfaction with current services and discuss potential
needs for expanded service.
Establishes processes and controls for delivery team to ensure client working and database lease files
are accurate, up-to-date and of institutional quality. Edits narratives in support of computer-generated
reports. Reviews monthly, quarterly and ad hoc reports for accuracy and timeliness.
Conducts periodic review of leased and owned portfolios to determine risk, audit, accuracy and value.
Communicates with clients on the status of their account and any relevant findings obtained during the
review.
Analyzes and interprets operating expense data and prepares correspondence for clients or landlords
initiating desk or full scope audit findings.
Conducts audits and negotiates audit findings with client and its landlord to ensure sufficient credits and
appropriate charges are made.
Conducts financial analysis/accounting as appropriate, including AR/AP, rent rolls, and budgets in
accordance with required accounting principles (GAAP, TAX, CASH, etc.).
May participate in the preparation and delivery of RFPs to potential clients. Provides counsel, as needed,
regarding the respective client to internal staff responsible for overall presentation preparation
Develops and implements procedures and systems that continually improve and streamline the operation
and management of the accounts.
May provide and/or assist with budgeting and forecasting activities.
Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Provides formal supervision to individual employees within single functional or operational area.
Recommends staff recruitment, selection, promotion, advancement, corrective action and termination.
Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and
delivers performance appraisal for staff. Mentors and coaches team members to further develop
competencies. Leads by example and models behaviors that are consistent with the company's values.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
EDUCATION and EXPERIENCE
Bachelor's degree from a four-year college or university with Accounting, Finance or Real Estate
plus a minimum of five years commercial real estate experience. Experience in property
management or real estate accounting preferred.
CERTIFICATES and/or LICENSES
None
COMMUNICATION SKILLS
Excellent written and verbal communication skills to communicate effectively with staff, landlords,
tenants, public, corporate management and clients. Strong organizational and analytical skills.
Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively
present information.
Ability to respond effectively to sensitive issues.
FINANCIAL KNOWLEDGE
Requires advanced knowledge of financial terms and principles. Ability to calculate complex
figures. Conducts advanced financial analysis including the preparation of reports.
REASONING ABILITY
Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems in
standard or non-standard situations, where several solution options are available. Considers
impact of decision on client, team and department to determine best solution; exhibits sound and
accurate judgment. Requires advanced analytical and quantitative skills.
OTHER SKILLS and/or ABILITIES
Advanced knowledge of computer software and hardware (i.e. Microsoft Office Suite Products).
In depth understanding of lease administration functions and services. Ability to work well under
pressure. Advanced organizational skills, attention to detail
SCOPE OF RESPONSIBILITY
Decisions made with thorough understanding of procedures, company policies, and business practices to
achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors
in judgment may cause short-term impact to department
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Business Operations Manager position is $97,400 annually [or $46.83 per hour] and the maximum salary for the Business Operations Manager position is $162,300 annually [or $78.03 per hour]. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications,and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.
CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at 1 866 225 3099 (U.S.) and 1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Job ID
109453
Posted
08-Mar-2023
Role type
Full-time
Areas of Interest
Accounting/Finance
Location(s)
Remote - US - Remote - US - United States of America
CBRE is using this platform to provide general information to individuals who want to learn more about a career at CBRE. If an opportunity opens that matches your qualifications, we will reach out to you at that time. We are growing a world-class organization with a world-class team and appreciate your interest in CBRE. We welcome you to explore our Careers (https://careers.cbre.com/en_US/careers) page and apply directly to any positions that interest you. We will not consider the submission of resumes on this platform as an expression of interest in any posted position at CBRE.
Not a real open position. Talent community req.
JOB SUMMARY
Manages the work activities and staff responsible for providing real estate portfolio administration,
database management, accounts payable and receivable, and audit services within the lease
admininistration platform. Focuses on day-to-day operations and manages relationships with internal and
external customers to ensure client service needs are met.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Organizes and formally supervises the work and performance of staff responsible for providing lease
administration services for assigned clients. Collaborates with Manager to establish performance
objectives for department staff and monitors and reports on accomplishments.
Acts as single-point-of-contact with client for all service delivery concerns. Establishes and maintains
strong working relationships with clients, their landlords and tenants. Facilitates fast, accurate and
efficient new account transition.
Conducts periodic meetings with clients to review satisfaction with current services and discuss potential
needs for expanded service.
Establishes processes and controls for delivery team to ensure client working and database lease files
are accurate, up-to-date and of institutional quality. Edits narratives in support of computer-generated
reports. Reviews monthly, quarterly and ad hoc reports for accuracy and timeliness.
Conducts periodic review of leased and owned portfolios to determine risk, audit, accuracy and value.
Communicates with clients on the status of their account and any relevant findings obtained during the
review.
Analyzes and interprets operating expense data and prepares correspondence for clients or landlords
initiating desk or full scope audit findings.
Conducts audits and negotiates audit findings with client and its landlord to ensure sufficient credits and
appropriate charges are made.
Conducts financial analysis/accounting as appropriate, including AR/AP, rent rolls, and budgets in
accordance with required accounting principles (GAAP, TAX, CASH, etc.).
May participate in the preparation and delivery of RFPs to potential clients. Provides counsel, as needed,
regarding the respective client to internal staff responsible for overall presentation preparation
Develops and implements procedures and systems that continually improve and streamline the operation
and management of the accounts.
May provide and/or assist with budgeting and forecasting activities.
Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Provides formal supervision to individual employees within single functional or operational area.
Recommends staff recruitment, selection, promotion, advancement, corrective action and termination.
Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and
delivers performance appraisal for staff. Mentors and coaches team members to further develop
competencies. Leads by example and models behaviors that are consistent with the company's values.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
EDUCATION and EXPERIENCE
Bachelor's degree from a four-year college or university with Accounting, Finance or Real Estate
plus a minimum of five years commercial real estate experience. Experience in property
management or real estate accounting preferred.
CERTIFICATES and/or LICENSES
None
COMMUNICATION SKILLS
Excellent written and verbal communication skills to communicate effectively with staff, landlords,
tenants, public, corporate management and clients. Strong organizational and analytical skills.
Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively
present information.
Ability to respond effectively to sensitive issues.
FINANCIAL KNOWLEDGE
Requires advanced knowledge of financial terms and principles. Ability to calculate complex
figures. Conducts advanced financial analysis including the preparation of reports.
REASONING ABILITY
Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems in
standard or non-standard situations, where several solution options are available. Considers
impact of decision on client, team and department to determine best solution; exhibits sound and
accurate judgment. Requires advanced analytical and quantitative skills.
OTHER SKILLS and/or ABILITIES
Advanced knowledge of computer software and hardware (i.e. Microsoft Office Suite Products).
In depth understanding of lease administration functions and services. Ability to work well under
pressure. Advanced organizational skills, attention to detail
SCOPE OF RESPONSIBILITY
Decisions made with thorough understanding of procedures, company policies, and business practices to
achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors
in judgment may cause short-term impact to department
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Business Operations Manager position is $97,400 annually [or $46.83 per hour] and the maximum salary for the Business Operations Manager position is $162,300 annually [or $78.03 per hour]. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications,and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.
CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at 1 866 225 3099 (U.S.) and 1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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