What are the responsibilities and job description for the Smart FM Sales and Solutions Leader position at CBRE?
Smart FM Sales and Solutions Leader
Job ID
107657
Posted
13-Mar-2023
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Executive Management, Sales Support
Location(s)
Remote - US - Remote - US - United States of America
JOB SUMMARY
The purpose of this position is lead the sales and solutioning of Smart FM products within integrated facility management (IFM) pursuits.
This role will work close with the solutioning, sales and procurement teams to integrate Smart FM cost impacts, savings and labor reductions into the RFP response.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Lead and direct the Smart FM Go-to-Market approach for CBRE's sales and solutions team globally. Determine best approach to solutioning Smart FM products, messaging them to clients, and engaging internal stakeholders to support the Smart FM Solution. Achieve 75% inclusion of Smart FM in all integrated facility management pursuits.
Provide subject matter expertise (SME) to RFP stakeholders during RFP development and/or new account transition. SME activities could include questions, slide prep, presentations, cost & savings vetting and validation.
Work with Enterprise Facility Management (EFM) bid team to align Smart FM solution with Sustainability, Asset Optimization, Workplace Experience and FM labor plans.
Maintain and continually improve standard RFP response templates and documentation. Modify and optimize pricing workbooks as required.
Continue to modify Smart FM solution output as additional feedback is received to support the sales team and commercial managers. Develop commercial model options for presentation to those groups.
Present solution slides internally and externally when required to communicate the costs and benefits of the Smart FM RFP solution.
Work with the EFM Product Solutions Development team to help develop automated pricing tools for FM BTOs.
Work with account teams as required for renewal RFPs to gather required information.
Participate in Smart FM Solution product team meetings to ensure close alignment with the latest products new and updates.
Have a deep understanding of the three pillars of Smart FM (Automated Maintenance, Virtual Maintenance, and Smart Cleaning) and how each of the sub-products are solutioned, deployed and executed.
Work with Smart FM Solutions Implementation leaders to support account transitions and Smart FM Solution rollouts to ensure smooth client transition.
Develop relationship with CBRE|ESI managed services team to support Virtual Maintenance solutioning.
Develop of close working relationship with the solutioning leads for the other components of the EFM team.
SUPERVISORY RESPONSIBILITIES
No formal supervisory responsibilities in this position. Aids technical guidance and/or training to the Sales & Solutions personnel.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Four year degree in Engineering or a minimum five years' work experience in Engineering or Sales and Business Development.
Five years in Engineering with a proven track record in technical sales for a minimum of three years.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
CERTIFICATES and/or LICENSES
None
COMMUNICATION SKILLS
A valid driver's license with a good driving record for applicable vehicles, without restrictions, or limiting conditions. (Corrective lenses permitted)
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
FINANCIAL KNOWLEDGE
Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.
Be familiar with basic financial terms and concepts as they relate to contracts, proposals, and providing consultation to the customer.
REASONING ABILITY
Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
Be familiar with basic contract verbiage, negotiation and management.
OTHER SKILLS and ABILITIES
Must possess a thorough knowledge of the use and operation of Windows-based computers.
Proven customer service background
SCOPE OF RESPONSIBILITY
Must be willing to travel, including some overnight trips.
Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the position is $150,000 annually and the maximum salary for the position is $180,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications,and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.
CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at 1 866 225 3099 (U.S.) and 1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Job ID
107657
Posted
13-Mar-2023
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Executive Management, Sales Support
Location(s)
Remote - US - Remote - US - United States of America
JOB SUMMARY
The purpose of this position is lead the sales and solutioning of Smart FM products within integrated facility management (IFM) pursuits.
This role will work close with the solutioning, sales and procurement teams to integrate Smart FM cost impacts, savings and labor reductions into the RFP response.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Lead and direct the Smart FM Go-to-Market approach for CBRE's sales and solutions team globally. Determine best approach to solutioning Smart FM products, messaging them to clients, and engaging internal stakeholders to support the Smart FM Solution. Achieve 75% inclusion of Smart FM in all integrated facility management pursuits.
Provide subject matter expertise (SME) to RFP stakeholders during RFP development and/or new account transition. SME activities could include questions, slide prep, presentations, cost & savings vetting and validation.
Work with Enterprise Facility Management (EFM) bid team to align Smart FM solution with Sustainability, Asset Optimization, Workplace Experience and FM labor plans.
Maintain and continually improve standard RFP response templates and documentation. Modify and optimize pricing workbooks as required.
Continue to modify Smart FM solution output as additional feedback is received to support the sales team and commercial managers. Develop commercial model options for presentation to those groups.
Present solution slides internally and externally when required to communicate the costs and benefits of the Smart FM RFP solution.
Work with the EFM Product Solutions Development team to help develop automated pricing tools for FM BTOs.
Work with account teams as required for renewal RFPs to gather required information.
Participate in Smart FM Solution product team meetings to ensure close alignment with the latest products new and updates.
Have a deep understanding of the three pillars of Smart FM (Automated Maintenance, Virtual Maintenance, and Smart Cleaning) and how each of the sub-products are solutioned, deployed and executed.
Work with Smart FM Solutions Implementation leaders to support account transitions and Smart FM Solution rollouts to ensure smooth client transition.
Develop relationship with CBRE|ESI managed services team to support Virtual Maintenance solutioning.
Develop of close working relationship with the solutioning leads for the other components of the EFM team.
SUPERVISORY RESPONSIBILITIES
No formal supervisory responsibilities in this position. Aids technical guidance and/or training to the Sales & Solutions personnel.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Four year degree in Engineering or a minimum five years' work experience in Engineering or Sales and Business Development.
Five years in Engineering with a proven track record in technical sales for a minimum of three years.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
CERTIFICATES and/or LICENSES
None
COMMUNICATION SKILLS
A valid driver's license with a good driving record for applicable vehicles, without restrictions, or limiting conditions. (Corrective lenses permitted)
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
FINANCIAL KNOWLEDGE
Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.
Be familiar with basic financial terms and concepts as they relate to contracts, proposals, and providing consultation to the customer.
REASONING ABILITY
Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
Be familiar with basic contract verbiage, negotiation and management.
OTHER SKILLS and ABILITIES
Must possess a thorough knowledge of the use and operation of Windows-based computers.
Proven customer service background
SCOPE OF RESPONSIBILITY
Must be willing to travel, including some overnight trips.
Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the position is $150,000 annually and the maximum salary for the position is $180,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications,and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.
CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at 1 866 225 3099 (U.S.) and 1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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