Transplant Coordinator

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Transplant Coordinator Location Weston Facility CC Florida Hospital Weston Department Transplant Center-Cleveland Clinic Florida Job Code 000197 Shift Days Call Schedule 8:00am-5:00pm Job Summary Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Our Weston Hospital continues to expand, which allows us to treat complex cases at a higher volume. And our new 30-bed Intensive/Intermediate Care Unit expansion will provide additional care for our patients at Cleveland Clinic Florida, the No. 1 hospital in the Miami-Fort Lauderdale metro area.    We are looking for a future caregiver to take on the role as an Transplant Coordinator within our world-class team of caregivers. Within this role, under the general direction of the Program Manager and Administrator, coordinates all transplant patient activities. Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand. Job Details Responsibilities: Assesses patient in outpatient clinic along with transplant physician. Facilitates plan of care and symptom management with outpatient staff. Coordinates scheduling with administrative coordinator for follow up appointments. Reviews with transplant physician medical information from referring physicians and initiates appropriate communication. Coordinates consultation with other disciplines and obtains follow-up information consult. Coordinates with the hospital unit personnel in the discharge of the transplant patient and donor. Assists in obtaining medications and supplies from the appropriate source according to the patient's insurance overage. Assists in reinforcement of discharge information. Contacts referring physician and arranges follow up in the local area or at CCF depending upon patient and their activity. Prior to transplant, coordinates with patient's transplant physician, and referring physician in the evaluation of patient for the transplant candidacy. This includes facilitating tissue typing of recipient and donor, arranging the timing and collection of pretesting prior to transplant with referring physician and transplant team. Assembles test results of evaluation and arranges further testing if indicated after discussion with transplant physicians. Serves as contact person for pre-transplant evaluation for physician and/or insurance companies. Prepares and presents case to Selection Committee. Places patient on national waiting list for transplantation. Coordinates ongoing care of in and outpatients waiting for transplant. Triages patients during the entire transplant process for any medical and psycho social issues. Is available by beeper and by phone in order to provide immediate assessment and delivery of care in a timely and cost effective manner. Collaborates with Office Coordinators and Financial Counselor in obtaining insurance clearance of patients prior to transplant procedure. This includes reviewing clinical information and protocols sent to insurance companies for review of medical necessity, and discussions with case managers regarding the protocols and medical information. Coordinates informational packets, which are sent to patients prior to transplant. Reviews information with patient upon their arrival and answers any questions regarding the transplant information and transplant schedule. Coordinates and provides the educational sessions for patients, families, donors prior to transplant. Collaborates with Organ Procurement Organization to facilitate the organ procurement surgery and subsequent transplant surgery, including notifying all personnel involved in the process. Is aware of all policies and procedures in organ allocation, transporting - organ transplantation. Participates in research by the implementation of protocols and the collection of data. Attends conferences and meetings pertaining to these studies. Facilitates procedures, which enable the implementation of studies with various interdepartmental components. Provides in-service for nursing staff and presentations for any outside organization or group inquiring about the transplantation process. Other duties as assigned. Education: Bachelor's Degree required. Certifications: State licensure as Registered Nurse (RN), Certified Clinical Transplant Coordinator (CCTC) or obtained within 2 years of hire. Basic Life Support (BLS) Certification. Complexity of Work: All employees are expected to meet the standards of performance outlined in the Organizational-Wide Competencies listed below as applied to the position: World Class Service Orientation: Includes attitude, behavior, interpersonal skill, and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner. Adaptability: Includes teamwork and flexibility needed to fulfill job responsibilities including adapting to changes in work environment and accepting supervisory feedback. Efficiency and Effectiveness: Includes quantity and quality of desired work, as well as organization skills necessary to perform successfully. Essential Job Requirements: Includes adherence to all relevant policies, procedures, and guidelines affecting the work environment, including maintenance of required competencies and communication skills. Excellent organizational and interpersonal skills. Ability to prioritize work independently. Must be willing to come in to the hospital on short notice and change daily plan based on the unpredictability of organ availability and subsequent transplantation. Work Experience: BSN with experience in transplant including disease related field. Five years experience may offset the Bachelor's Degree requirement. Physical Requirements: Requires full range of body motion, manual finger dexterity , hand and eye coordination. Requires working under stressful conditions and working irregular hours. Must be willing to be on call 24 hours per day on a rotating basis. Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required for procedures. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after 90 days. Cleveland Clinic Health System administers an influenza prevention program as well as a COVID-19 vaccine program. You will be required to comply with both programs, which will include obtaining an influenza vaccination on an annual basis, and being fully vaccinated against COVID-19, or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.