What are the responsibilities and job description for the Client Support Specialist position at CCFBank?
Description
We have a Client Support Specialist position! Are you ready to work with CCFBank’s customers and mentor employees? As the Senior Customer Service Specialist you will be responsible for developing, implementing, enhancing and supporting customer service systems. You will be responsible for carrying out the daily operations of all Call Center Department, promote the image of the Bank, and act as a mentor for other Client Support team members.
At CCFBank we are in the business of Making More Possible by delivering exceptional customer experiences every interaction, every day! We strive to be the bank our communities trust to Make More Possible.
You’ll find purpose in your work at CCFBank. But you’ll also find great benefits and a place filled with respectful, caring people. We want our employees to enjoy good work-life balance and earn a great living wage. CCF provides the training and development tools needed to excel at your job and move up to your next opportunity!
Position has the ability to work remotely.
Who’s right for the job?
A people person. Someone who enjoys helping others. Someone who is compelled to go above and beyond.
Must haves:
- Twelve (12) months post high school degree or enrollment in a Business program.
- Two (2) years of work-related experience consisting of call center or customer service support duties in the financial service industry with at least one of those years at CCFBank OR 3-4 years’ experience in the financial services industry performing retail branch duties.
- Experience in computer terminal and personal computer operation; word processing, spreadsheet, and specialty software programs.
- In evaluating candidates for this position, CCFBank may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.
Are you ready to Make More Possible for a fast-growing company that promotes innovative thinking? This is the opportunity for you! What are you waiting for?
Apply online at ccf.us
If you need assistance applying, please email HR@ccf.us.
In evaluating candidates for this position, CCFBank may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.
CCFBank is committed to fostering and cultivating an inclusive and diverse culture and we are proud to be an Equal Opportunity Employer, including disability and veterans. We recognize our colleague’s individual talents and unique perspectives to continue to Make More Possible.
