Permit Specialist

Why CCI? CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60 years of industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on-the-job training, overtime, professional development, and inspire you to be bold, yet accountable. We value our employee’s hard work and determination and REWARD results all while having fun!

Our mission is to make life better by connecting people through innovative communication systems.

We are seeking a Permit Specialist to assist with permit research and applications for various governmental, quasi-governmental, and utility bodies. They will monitor progress of applications and help facilitate jurisdictional requests for additional information. Additionally, this person will oversee all activity with regards to projects including, but not limited to, customer needs, workflow, service level agreement (SLA) adherence, quality control, and all other aspects related to projects.

Responsibilities

• Receive and enter incoming work from various sources (email, PDFs, paper, FTP sites, customer databases, etc.) into online database software accurately and within established timeframes.
• Create draft packages for Permit CAD/GIS Drafters that ensures first time drafting success without interruption.
• Research permitting requirements with utility providers and local stakeholders.
• Gather required field data for permit entity requests.
• Submittal and receipt of various types of permits such as: railroad, DOT, pole, etc.
• Track permits on required projects.
• Receive, review, and submit subcontractor invoices for approval. Track subcontractor
  invoices through process to ensure established timeframes are met.
• Enter subcontractor invoices into Pods.
• Scan field notes and other maps as requested.
• Accurately compile and enter data to create necessary reports.
• Ensure accurate billable items are assigned to each project within PODS or similar.
• Adhere to timely permit turn around based on customer needs and making sure customer is properly informed on said permits.
• Create and promote the company image through exercising sound and ethical business
  practices as related to employees, the public and customers. This includes ensuring that service and quality provided to customers is satisfactory.
• Other duties or special projects, as assigned.

Qualifications

• Associate’s degree in Business Administration or related field preferred.
• (how many years)?
• Production based permitting experience required.
• Knowledge of cable design and basic construction practices of cable systems required.
• Ability to update and/or create PDF maps for permits using Bluebeam or PDF editor.
• O-Calc Pro, QuickBase, NJUNS, ALDEN, AutoCAD software experience strongly preferred.
• Proficient in MS word, Excel, PowerPoint, and Outlook.
• Keen attention to detail and the ability to spot errors and inconsistencies.
• Customer service mindset.
• Must have the ability to multi-task, handle interruptions & prioritize workloads.
• Must have strong verbal and written communication skills.
• Must be able to take direction and work independently.
• Willingness to learn, adapt and accept increased responsibility.
• Must be responsible, self-motivated, and able to work effectively in a remote location.
• The ability to embrace corporate values, understands the company mission, and exemplifies CCI leadership behaviors.

Shift is full-time Monday – Friday between the hours of 8:00 am – 5:00 pm CST. Must be flexible, and willing and able to work outside normal business hours, as necessary.