What are the responsibilities and job description for the Gate Host - Vistancia position at CCMC?
CCMC has a part-time Gate Host opening at Vistancia in Peoria, AZ!
We are CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.
Gate Hosts are responsible for assisting residents, guests, and contractors with access to the community property. They are on the front-lines of greeting homeowners and guests with a warm and professional demeanor.
What you’ll accomplish:
- Assisting residents, club members, new home builders, vendors, service providers, and approved guests gain access to the community
- Maintaining accurate guest list for residents and addressing updates as needed
- Identifying community resource providers, ie; utility / delivery services and giving appropriate access
- Supporting adherence to construction admittance guidelines, and verifying valid entry codes for contractors and construction personnel
- Logging all vehicles entering the premises
- Maintaining contact with appropriate parties to manage events requiring property access and delivery of after-hours codes when necessary
- Observing surveillance cameras throughout shift for signs of gate failure, unauthorized entry, or incidents occurring at entry / exit points
- Monitoring and controlling traffic flow at the construction gate and during special events
- Providing directions to visitors
- Completing all necessary documentation and performing administrative tasks as needed
- Providing superior customer service at all times
What we’re looking for:
- Minimum of six months experience in a customer service environment
- Flexibility to work an exclusively evening shift
- Must possess a high degree of interpersonal and communications skills
- Capability of relating to a variety of people and personalities with the ability to defuse tense situations
- Possess a high level of initiative and good judgment
- Honesty and integrity
- Self-motivated with an eagerness to learn new tasks
- Working knowledge of Microsoft Office suite
- Must pass a pre-employment drug screen and background check
Community Information:
Vistancia Village is a large scale master planned community located in northwest Peoria, where the best amenities are masterfully woven throughout this accessible and intimate living environment, allowing residents an active lifestyle right at home. From the aquatic park to golf set within tall native grasses to brisk morning walks along the Discovery Trail, Vistancia offers everything you could ever ask for in a community.
Job Type: Part-time
Pay: From $1.00 per hour
Schedule:
- Evening shift
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
