Data Entry Specialist

Overview

At CCMSI, we look for the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we are united by a common purpose of delivering exceptional service to our clients. As an Employee-Owned Company, we focus on developing our staff through structured career development programs, rewarding and recognizing individual and team efforts. Certified as a Great Place To Work, our employee satisfaction and retention ranks in the 95th percentile.    

Reasons you should consider a career with CCMSI:

• Culture: Our Core Values are embedded into our culture of how we treat our employees as a valued partner-with integrity, passion and enthusiasm.
• Career development: CCMSI offers robust internships and internal training programs for advancement within our organization.
• Benefits: Not only do our benefits include 4 weeks paid time off in your first year, plus 10 paid holidays, but they also include Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and ESOP.
• Work Environment: We believe in providing an environment where employees enjoy coming to work every day, are provided the resources needed to perform their job and claims staff are assigned manageable caseloads.

The Corporate Client Service Unit Representative is responsible under direct supervision, to review individual request(s) for client maintenance; updating changings that can impact a client’s structure and/or layout. Also, handling security to our clients for internal CCMSI employees and external client users; this will include Carriers and Broker based on clients outside vendors.  Work closely with Client Service Unit pod(s) on various projects as needed.

Responsibilities

• Determine type of request submitted to Client Services and take best course of action to resolve your assigned request from our SLCAST System. This will include Coding, Service Agreement, Client Profile, Client Access, and Policy/Coverage.  
• Determine type of request submitted to Client Services and take best course of action to resolve your assigned request for security request. This includes CCMSI internal staff user(s) and external client base user(s). 
• Provides timely, courteous and efficient service to Internal and external clients. 
• Enter in Law Firm requests.  
• Participates in available education courses.
• Informs management of activities and problems within assigned project and task. 
• Data entry into SAT and/or SLCAST systems.  
• Provides timely, courteous and efficient service to internal departments and clients. Should be able to communicate to underwriting, account management, adjusters, regional coordinators, and accounting. 
• Demonstrates commitment to team goals and objectives.  
• Performs other related duties as required or requested.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent oral and written communication skills required. 
• Ability to calmly and courteously handle all types of phone calls. 
• Strong listening skills. 
• Ability to type and operate the following personal computer Windows software packages with proven proficiency. 
• Professional manner and appearance required. 
• Individual must be detail-oriented and a self-starter with strong organizational abilities. 
• Ability to coordinate and prioritize required. 
• Flexibility, accuracy, initiative, and the ability to work with a minimum of direct supervision a must. 
• Discretion and confidentiality required. 
• Ability to work as a team member in a rapidly-changing environment.

Education and/or Experience                                                                    

High School diploma. Minimum of 2 years office experience or data entry.

Computer Skills                                                               

Proficient using Microsoft Office products such as Word, Excel and Outlook, etc.

Certificates, Licenses, Registrations

None required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Object Handling Categories

Work requires the ability to lift/carry objects routinely as follows:

• Light Lifting: No lifting of objects weighing more than 15 pounds on a regular basis.  

Other Physical Demands

• Work requires sufficient auditory and visual acuity to interact with others

• Work requires the ability to sit or stand up to 7.5 or more hours at a time

   

   

  CORE VALUES & PRINCIPLES

Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefit package including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP and 401K.