What are the responsibilities and job description for the Program Specialist - CE Languages position at CE Languages - Houston Community College Careers?
The Organization
Houston Community College (HCC) is an open-admission, public institution of higher education offering a high-quality, affordable education for academic advancement, workforce training, career development and lifelong learning to prepare individuals in our diverse communities for life and work in a global and technological society. We’re proud to say that 98 percent of our graduates step into a job in their field of study immediately upon graduation. One of the largest community colleges in the nation, HCC has served the Greater Houston area for over four decades. Accredited by the Southern Association of Colleges and Schools, and the Schools Commission on Colleges, we offer 300 associate degree and certificate programs to 75,000 students across 13 Centers of Excellence and online each semester. We are proud to be No.1 among all community colleges in the nation in providing associate degrees to minorities and No.1 in educating international students, with 10.4 percent of our student population from outside the USA. Our vision is to become the Employer of Choice in support of our mission for Student Success by attracting, retaining and motivating the best employees.
SUMMARY
Provides administrative, clerical, and project based support to instructional programs within the Division of Extended Learning. Primary frontline support for Program Directors and Managers.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
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Process payroll for part time and full time personnel. Maintain personnel timesheets;
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Process faculty new hire information packets, submit to DEL Compliance Officer for credentialing and processing, and track completion;
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Prepare and verify instructor packets are ready for first day classes (e.g., syllabi, texts, rolls, etc.);
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Duplicate materials for unit faculty and staff;
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Create documentation to facilitate textbook selection and ordering processes by working with Program Managers/ Instructors, Program Directors, CEIS and Bookstore. Serve as liaison between bookstore and program, verify book ordering status and alert bookstore when inventory is low;
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Notify DEL Student Support/Administrative Services of class cancellations or other class status changes. Notify students of class scheduling changes;
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Process, monitor, and confirm student WIA payment voucher documentation and collaborate with system CE operations and business office to resolve any outstanding payments;
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Manage student inquiries related to the assigned program. Refer to and schedule students for orientation/information sessions;
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Screen visitors. Answer phone calls. Sort and distribute faxes and mail;
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Assist with help desk when needed;
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Schedule rooms for meetings as needed;
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Complete and submit forms for authorization and reimbursement (e.g., travel authorization forms, leave forms, mileage reimbursement forms);
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File all correspondence, including applicant files, student testing and grading files. Purge and archive files as necessary; and
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Maintain inventory list of instructional and office materials and order as necessary.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required.
EDUCATION
Associate’s Degree, 60 hours of college credit, or high school diploma/equivalent plus four years work experience required.
EXPERIENCE
Three (3) years’ experience in providing administrative, instructional and/or program support preferred.
Experience with workforce programs and processes preferred.
KNOWLEDGE, SKILLS AND ABILITIES
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Ability to communicate and maintain productive working relationships with people at all levels of the organization;
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Ability to work flexible hours including evenings and weekends;
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Proficiency in Microsoft Office Suite (word processing, spreadsheet, and database applications);
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Excellent oral, written and interpersonal communication skills with the proven ability to display empathy and positive regard for others;
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Strong organization skills; and
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Excellent customer service skills.
The Opportunity
You: Innovator. Pacesetter. Agent of change. If you’re a tech savvy, process improvement-focused Student Champion with a talent for developing partnerships with communities and individuals, we’re looking for you.
Highlights: We are currently seeking an exceptional individual who will advance the institution’s proud tradition of excellence in academics, student life and community service.
Next steps: If you always have the student experience in the forefront of your planning and execution, if you’re a collaborator, an innovator and a person who gets things done, apply today!
Location
Houston is a city with limitless possibilities:
- Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.
- Approximately 145 languages are spoken here.
- Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
- Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
- The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
- World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
- With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.
- Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60 cuisines.
If this sounds like the role for you and you’re ready to join an amazing team, please apply right away.
Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:
David Cross, Director EEO/Compliance, Title IX Coordinator
Office of Institutional Equity
Office of Institutional Equity
PO Box 667517
Houston TX, 77266
713 718.8271 or Institutional.Equity@hccs.edu
HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion.
Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
This job description may be revised upon development of other duties and changes in responsibilities.
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