What are the responsibilities and job description for the CEFCO Dispatcher (Temp) position at CEFCO?
The CEFCO Maintenance Dispatcher reports to the Director, Facilities and performs not only dispatch duties but, a wide variety of clerical duties including invoicing, work orders, requisitions and other documents pertaining to routine and emergency maintenance issues.
At The Fikes Companies, our Mission is to build a highly successful company which our employees are proud of, our customers value, and the communities we serve can count on.
Dispatch Responsibilities:
1-3 years general office experience; excellent communication skills – both written and verbal; must be detail oriented and possess the ability to multi-task in a fast paced environment; intermediate skills in MS Office specifically Outlook and Excel; strong customer service skills; and, must be available to work weekends and be on-call.
The Fikes Companies is an Equal Opportunity Employer.
At The Fikes Companies, our Mission is to build a highly successful company which our employees are proud of, our customers value, and the communities we serve can count on.
Dispatch Responsibilities:
- Dispatches maintenance personnel from both the in-house maintenance department as well as, 3rd party vendors to process service requests and ensures resolution of maintenance issues.
- Identifies repair needs to prioritize work assignments and, schedules work assignments.
- Prepares reporting materials (i.e., requisitions, leave reports, memos, work requests, etc.) to document activities.
- Informs site personnel regarding work order status.
- Maintains work order documentation and other files in Corrigo (work order management system).
- Acts as liaison with 3rd party vendors and companies.
- Researches and reconciles purchase orders.
- Responds to inquiries from operations (store and field) staff, vendors, etc. to resolve maintenance issues and minimize the disruption of services.
- Responds to industrial injuries and accidents and ensures that procedures are followed, and related documentation is processed.
- Maintains dispatch office files.
- Assists with physical inventories to verify stock and identify losses.
- Receives and sorts mail.
- Researches and codes all maintenance invoices
- Assists in maintaining the warehouse and dispatch office
- Delegates/assigns out emergency service calls 24/7
- Rotates on-call on weekends and nights, as directed
1-3 years general office experience; excellent communication skills – both written and verbal; must be detail oriented and possess the ability to multi-task in a fast paced environment; intermediate skills in MS Office specifically Outlook and Excel; strong customer service skills; and, must be available to work weekends and be on-call.
The Fikes Companies is an Equal Opportunity Employer.
Salary : $28,900 - $36,600
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