What are the responsibilities and job description for the Product Manager - User Journey position at Celonis?
The Team:
Celonis is one of the world’s fastest growing companies. Our Product Management team is scaling in order to deliver against the huge opportunity our technology has created in driving process excellence. We have a Global Product team which is responsible for scoping, defining and designing Celonis’ new user interface for a diverse, global customer base. You’ll encounter a variety of product challenges and work closely with Engineering and UX partners to build best in class user experiences.
Join us if you want to solve complex, real-world problems with simple solutions and leave your mark on a rapidly growing company.
The Role:
As Product Manager for our User Journeys team you’ll work on the development of the Celonis user flow and features, exposing you to a diverse range of personas and use cases.
The work you’ll do:
- Drive the platform development to support effective life cycle management for business critical solutions that our customers run on EMS
- Discover problems and collect requirements to drive the improvement of end to end user journeys that span across teams, e.g. the installation of apps and updates from our Marketplace
- Develop a deep understanding about what our business users and power users need to effectively work with Celonis, e.g. by conceptualizing new components to visualize data or taking action
- Engage with customers, develop insights into what is possible, and uncover unarticulated customer needs to drive customer success
- Define product requirements, user stories, mockups and acceptance criteria in collaboration with engineering or independently.
- Partner with other Celonis Product and Marketing Managers, delivery teams, and our Customer Value organization to deliver cross-company impact.
- Leverage data to help find the best solution to our complex problems.
The qualifications you need:
- 3 years experience in product management, ideally within a digital technology company, a degree gained within a technical or business related subject would be beneficial.
- You are a self-starter who truly enjoys working in a fast-paced, innovative, enterprise technology environment
- You have a proven track record of building long-lasting customer relationships and scalable go to market plans within a rapidly growing organization
- You have a strong sense of customer empathy to care deeply about customer problems and user experience
- You enjoy tackling complex problems
- You are fluent in English
What Celonis can offer you:
- The unique opportunity to work within a new category of technology, Execution Management
- Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
- Great compensation and benefits packages (stock options, generous time off, family leave from day one, and more)
- Mental well-being support (mindfulness tools such as Headspace, virtual events and more)
- A global and growing team of Celonauts from diverse backgrounds to learn from and work with
- An open-minded culture with innovative, autonomous teams
- Employee resource communities to help you feel connected, valued and seen (Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
- A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future
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