SBA & USDA Loan Officer

GENERAL DESCRIPTION OF POSITION

The SBA & USDA Loan Officer (SBA LO) is responsible for working with customers and potential customers to identify SBA/USDA loans throughout the Bank's footprint or the SBA LOs assigned Regions.  This role is responsible for originating/producing SBA/USDA Loans, preparing the Write Up/MEMO, Prescreen, determining eligibility per the SBA SOP/USDA Reqs, and submitting to the SBA/USDA staff for processing and on-going servicing. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

1.         Supports and exemplifies the stated values and behaviors of Centennial BankÏ¿½s Vision, Mission and Code of Ethics. This duty is performed about 100% of the time.

2.         Performs all functions in accordance with all applicable laws and regulations, including but not limited the Regulations, Credit Policies, Policies & Procedures, and the SBA SOP at Centennial Bank. This duty is performed about 100% of the time.

3. Extensive knowledge of the SBA 7a loan programs, products and services (and general knowledge of USDA RD One). This duty is performed about 75% of the time.

4. Ensures confidential, sensitive information and data of all customers, the bank, its customers, potential customers, and its employees is secured and disposed of in accordance with bankÏ¿½s policy guidelines established by each business unit. This duty is performed about 100% of the time.

5. Originates sufficient volume of SBA Loans (7a and 504). This duty is performed about 100% of the time.

6. Discuss each loan request with the SBA Dept Manager to determine viability of loan request; Interview applicants and requests specified information for SBA loan application; requests credit reports, establishes eligibility, and other information pertinent to evaluation of loan application; gathers as mush information about the loan request and determines whether to submit to Loan Processing rep to proceed with the application and approval process; and corresponds with or interviews applicant or creditors to resolve questions regarding application information.  Performs site visits and provides photos of collateral, if any. This duty is performed about 75% of the time.

7. Assists SBA Credit Analyst/Underwriter & Closing Specialist or LSP in collection of documents to complete the application & closing process. This duty is performed about 75% of the time.

8. Determines which documentation is required in accordance with both loan size and collateral.  Responds accurately to borrowerÏ¿½s/applicant's questions regarding the necessity of required documentation. This duty is performed about 75% of the time.

9. Forward all documents to SBA Loan Processing Rep, to be uploaded to the SBA Dept P Drive (or Banks platform) for review by the SBA Dept and any team member associated with the transaction. This duty is performed about 25% of the time.

10. Maintains communication and relationship throughout the SBA process, and annual site inspections. This duty is performed about 75% of the time.

11. Supports the SBA/USDA Dept Manager to assist Regional LOs with training/structuring SBA/USDA loans. This duty is performed about 20% of the time.

12. update PIPELINE Report daily/weekly. This duty is performed about 10% of the time.

13. Attend Networking/Social event, identify referral sources (COI's) within market. This duty is performed about 50% of the time.

14. Contacts prospective borrowers when instructed by the SBA/USDA Dept staff (if not assigned to a Reg LO). This duty is performed about 10% of the time.

15. Maintains communication with applicants throughout process. This duty is performed about 80% of the time.

16. Keeps track of COI/referral sources and Loan Referral Fee Agreements. This duty is performed about 25% of the time.

17. Assists customers and employees with inquiries and information requests, and resolves complaints relating to SBA loan products and services offered. This duty is performed about 20% of the time.

18. Assist with Marketing Materials/orders for event planning. This duty is performed about 20% of the time.

19. Receives general supervision from SBA/USDA Dept Manager. This duty is performed about 25% of the time.

20. Completes required BSA/AML training and other compliance training as assigned. This duty is performed about 10% of the time.

21. The ability to work in a constant state of alertness and in a safe manner. This duty is performed about 100% of the time.

22. Prepare PRESCREENS for all SBA/USDA loans presented for review, and perform site inspections. This duty is performed about 50% of the time.

23. Prepare MEMO/Write UP of all SBA/USDA loans presented for review, discuss the Dept Manager and CLO. This duty is performed about 50% of the time.

24. Attend all SBA/USDA Dept training (including NAGGL/7a & NADCO/504). This duty is performed about 25% of the time.

25. work remotely in some areas to meet COIs, customers and attend networking events throughout the footprint. This duty is performed about 25% of the time.

26. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 2 years related experience and/or training, or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to write reports, business correspondence, and policy/procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.

CRITICAL THINKING SKILLS

Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

SBA 7a Program

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

SBA 7a

SBA 504

SBA Express/LOC

SOFTWARE SKILLS REQUIRED

Advanced: Presentation/PowerPoint, Spreadsheet, Word Processing/Typing

Basic: 10-Key, Accounting, Database

RESPONSIBILITY FOR WORK OF OTHERS

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.  Responsibilities may include but not limited to interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems

Supervises a moderate size group (8-15) of employees, but possibly smaller if difficult, semi-techical work, requiring considerable direction and assistance, is involved. Plans, directs and coordinates work, makes decisions, and performs personally the more difficult aspects of the same broad assignment

Supervises the following departments

WORKING CONDITIONS

Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking, pushing, carrying, or lifting. May involve some travel and/or work is at times, in the evening or during the night hours.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the functions of this job, the employee is occasionally exposed to outdoor weather conditions, wet or humid conditions, extreme heat. The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations

Moderate diversity, moderately physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which requires somewhat diversified physical demands of the employee.

While performing the functions of this job, the employee is regularly required to stand, walk, sit, talk or hear; frequently required to use hands to finger, handle, or feel, reach with hands and arms; and occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

ADDITIONAL INFORMATION

Required education and experience:

- Two (2) years of experience and knowledge of SBA 7a products & services 

- Knowledge of SBA SOP/regulatory requirements and standards applicable to SBA 7a Program

Required Proficiencies:

- Strong interpersonal skills and the ability to work with all levels of management and staff required

- Excellent verbal and written communication skills to effectively communicate with business customers and all levels within the organization 

- Excellent organizational skills with ability to handle multiple priorities, goal oriented, and excellent time management skills

- Ability to develop strategies, make cold calls, and perform market analysis to identify referral sources (COI's); and potential SBA borrower

- Must have the ability to identify and originate and sell SBA loans

- Basic knowledge of Prescreening financials (able to complete Prescreen Analysis)

This position requires frequent use of a vehicle during and after business hours to meet with current and potential customers, as well as attend charity or other social events.  Therefore, this position is classified as a safety sensitive position.