Business Analyst 2

Job#: 174406

Roles and Responsibilities

Management of multiple project workload as assigned; design of processes to be automated; identification and documentation of process, including process improvements to be made; navigation through IT production approval processes. This job is in the automation team within IT and is intended to document existing processes, identify potential improvements to streamline process and provide support to deploy automations into production following standardized IT processes.

Qualifications and Education Requirements

Supports projects and project managers by assisting in detailed analysis, documentation recommendations.

Develops flexible plans to meet shifting priorities and/or deadlines. Interacts with project managers, teams, peers and clients.

Should be able to multitask and manage time effectively to prioritize work and meet deadlines.

Requires some direction to ensure task completion.

Reasonable knowledge and understanding of the analyst and project management tools and uses required templates when applicable.

Utilizes standard software including Visio, PowerPoint, Word, and Excel. Ability to develop process flows, presentations, procedures, and project schedules.

Broad knowledge and experience of activities associated with the job responsibilities as well as the company’s and organization’s business.

Assists in resolving critical issues related to current projects.

Gathers, documents, analyzes data and information.

Makes final decisions or recommendations guided by procedures, rules, or management direction.

Able to work collaboratively with team members with different views and priorities.

Able to translate processes into written word clearly and articulately.

Ability to guide clients through explanation of work in order to clearly identify automation opportunities.

Education: HS Diploma or equivalent

Preferred Skills:

Must be articulate and have the ability to relay very detailed information through the written word

Ability to facilitate requirements gathering sessions

Ability to adhere to schedules and enforce compliance of project team members to meet deadlines

Excellent people skills

Ability to learn and follow predefined processes within the IT Organization.

Job Types: Full-time, Contract

Pay: $37.00 - $40.00 per hour

Benefits:

• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do have familiarity with Automation?

Education:

• Bachelor's (Preferred)

Experience:

• Business analysis: 2 years (Preferred)
• IT: 5 years (Preferred)
• Project management: 3 years (Preferred)

Work Location: One location