Technical Production Manager

Essential Duties and Responsibilities:

• Provide leadership, guidance, and support of personnel including but not limited to work allocation, training, promotion, and enforcement of internal procedures and controls
• Provide mentoring and coaching
• Contribute considerably to hiring and onboarding practices
• Develop department and position training curriculums
• Conduct personnel performance reviews
• Assess performance of staff and make improvements or take corrective action
• Continually evaluate, maintain, update, and develop department standards, processes, and policies. Documentation of all standards, processes, and policies will be required.
• Continually engage with Director of Operations and other Cenero managers to maintain global standards across all Cenero offices
• Remain abreast of technological advances in the field and be able to identify areas of use in the organization
• Assist teams in developing project plans, specifying goals, objectives, strategy, scope, budget, scheduling, risk mitigation strategies, approach, deliverables, timelines, and work breakdown structures for project assignments
• Monitor and control project labor, quality, and on-time delivery
• Implement and/or adhere to existing quality control efforts including but not limited to performing field and office audits of project implementation
• Provide labor estimation and advance technical design support for sales and design teams
• Serve as a de-escalation point for project challenges, providing professional client-facing interaction, as necessary
• Develop and drive a culture of quality, ownership, and exceptional performance maintaining Cenero’s Core Values
• Travel to various job sites, as required
• Other duties assigned as necessary. 

Experience and/or Education:

• Bachelor’s Degree or equivalent experience
• Minimum of six years of technical management experience in a similar or related field
• Proficient in Microsoft O365 applications
• Avixa CTS preferred
• Manufacture Certifications preferred
• Experience in the Audio Video industry preferred
• Valid Driver’s License and clean Motor Vehicle Record

Skills: 

• Demonstrated leadership and management skills in a team-oriented, collaborative environment
• Ability to motivate and effectively lead large teams comprised of technical and administrative personnel toward a common goal
• Highly detail-oriented and strong organizational skills
• Strong interpersonal and communication skills (written and oral), with the ability to work effectively with all levels of the organization, both internally and externally
• Proven ability to significantly contribute toward or lead initiatives
• Technical understanding of audiovisual systems design and installation
• Strong understanding of network fundamentals.
• Adept with audiovisual best practices for implementation or other electro-mechanical installation techniques
• Familiarity with common test and calibration equipment preferred

Cenero provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.